At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 20 hours per week Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
Notional hourly rate £13.10 per hour
B&Q Bridgend
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Bridgend employer: B&Q Limited
At B&Q Bridgend, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll enjoy a supportive work culture with access to extensive training opportunities, competitive benefits including an award-winning pension scheme, and generous holiday allowances, all while helping customers create their dream homes. Join us in a role where your passion for home improvement can flourish, and be part of a team that truly cares about your growth and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Bridgend
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Try role-playing common customer scenarios with friends or family to boost your confidence and refine your approach to providing excellent service.
✨Tip Number 3
Show your passion for home improvement! Whether it's sharing your own DIY projects or discussing trends in home decor, let your enthusiasm shine through during the interview. This will help you stand out as someone who truly fits the B&Q vibe.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows that you’re keen on joining the team.
We think you need these skills to ace Customer Advisor in Bridgend
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let your enthusiasm for home improvement shine through! We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create their dream homes.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match what we’re looking for. Mention any relevant customer service experience or teamwork skills that show you’d be a great fit for our team.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you tick – it helps us get to know you better!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with B&Q’s products and services. Brush up on home improvement basics and think about how you can help customers with their projects. This will show your passion for the role and your eagerness to assist.
✨Show Off Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of times when you've provided excellent customer service or resolved issues. Be ready to demonstrate your friendly and outgoing nature during the interview.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and evenings, as this shows you’re committed and adaptable, which is exactly what they’re looking for.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how B&Q supports diversity and inclusion. This not only shows your interest in the company but also helps you determine if it’s the right fit for you.
