At a Glance
- Tasks: Become a home improvement expert, guiding customers and managing stock.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible shifts with a supportive team and a commitment to diversity.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27000 - 28000 £ per year.
Customer Advisor
Part Time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Sunday to Tuesday, 7.00pm - 1.30am
UK Notional hourly rate £13.10 per hour
B&Q Holywood Exchange
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Evening Home Improvement Advisor (Part-Time, 3-Month) in Belfast employer: B&Q Limited
At B&Q Holywood Exchange, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a part-time Evening Home Improvement Advisor, you'll enjoy a supportive work culture with access to extensive training opportunities, competitive benefits including an award-winning pension scheme, and a commitment to helping you grow both personally and professionally. Join us in creating inspiring home improvement experiences for our customers while being part of a team that truly cares about your success and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Home Improvement Advisor (Part-Time, 3-Month) in Belfast
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about how you can demonstrate your friendly and outgoing nature during the interview. Maybe role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Be ready to share your passion for home improvement! Whether it's a DIY project you've tackled or a favourite tool, having personal stories will make you stand out as someone who truly cares about helping customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is exactly what B&Q is looking for!
We think you need these skills to ace Evening Home Improvement Advisor (Part-Time, 3-Month) in Belfast
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'customer service' and 'teamwork', to show we’re on the same page about what makes a great Customer Advisor.
Be Friendly and Approachable:Since we value a friendly vibe, make sure your tone is warm and inviting. Write as if you’re chatting with a friend, and don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on your home improvement knowledge before the interview. Familiarise yourself with common projects, tools, and materials. This will not only show your passion but also help you connect with customers during the interview.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with various customers. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will highlight your friendly and outgoing nature.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, expect questions about working in a team. Have a few stories ready that demonstrate your ability to collaborate effectively and adapt to different situations. This will show you're flexible and a great fit for their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how they support diversity and inclusion within the team. This shows your eagerness to learn and your interest in being part of a supportive workplace.
