At a Glance
- Tasks: Join our team to stock products and inspire customers to create their dream homes.
- Company: B&Q, a leading home improvement retailer with a focus on diversity and inclusion.
- Benefits: Competitive pay, generous holiday, wellness support, and an award-winning pension scheme.
- Other info: Flexible shifts available, including evenings and weekends, with opportunities for career advancement.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Great communication skills, teamwork, and a willingness to learn new technologies.
The predicted salary is between 27300 - 36400 € per year.
Customer Advisor - Night Stock Flow
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday between 7.00pm - 6.00am
UK Notional hourly rate £13.10 per hour (Plus an additional £2.00 per hour between 10pm - 5am)
B&Q Holywood Exchange
Colleagues under 18 are not permitted to work between 10.00pm-6.00am.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Night Stock Flow Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Night Stock flow - NI in Belfast employer: B&Q Limited
B&Q is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. Located at Holywood Exchange, we offer a supportive work culture with ample opportunities for personal growth, including training for forklift licenses and access to various employee networks. Our comprehensive benefits package, including a competitive salary, generous holiday allowance, and wellness initiatives, makes B&Q a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Night Stock flow - NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with a friend or in front of a mirror. Focus on showcasing your communication skills and how you can contribute to the team as a Night Stock Flow Customer Advisor.
✨Tip Number 3
Be ready with examples! Think of specific situations where you've demonstrated teamwork, problem-solving, or adaptability. These stories will help you stand out and show that you're the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the B&Q family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Night Stock flow - NI in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and teamwork experience, as these are key for us. Use examples from your past that show how you’ve thrived in busy environments.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities, such as stocking shelves and ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve worked as part of a team or resolved conflicts, as these experiences will highlight your ability to thrive in a collaborative setting.
✨Demonstrate Flexibility and Team Spirit
The job requires working evenings, weekends, and bank holidays, so be ready to discuss your availability. Share instances where you've adapted to changing schedules or supported colleagues during busy times. This will show that you’re a team player who can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or how they support diversity and inclusion. This not only shows your interest but also helps you determine if the company is the right fit for you.
