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For Companies At a Glance
- Tasks: Become a customer expert, guiding home improvement projects and managing stock.
- Company: Join B&Q, a leading home improvement retailer with a supportive team.
- Benefits: Gain valuable experience, earn while you learn, and enjoy flexible working hours.
- Why this job: Make a difference in customers' lives while developing your skills in a fun environment.
- Qualifications: No prior experience needed, just a passion for helping others and learning.
- Other info: Enjoy a dynamic apprenticeship with opportunities for career growth.
The predicted salary is between 800 - 1400 £ per month.
Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: 18.75 hours per week, Saturday and Sunday, between the hours of 7am-10pm
- Expected Duration: 1 Year 3 Months
B&Q Customer Advisor Apprenticeship in Leeds employer: B&Q - Leeds
Contact Detail:
B&Q - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B&Q Customer Advisor Apprenticeship in Leeds
✨Tip Number 1
Get to know the company! Research B&Q's values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Role-play common scenarios with friends or family to build your confidence and improve your communication skills.
✨Tip Number 3
Show off your passion for home improvement! Share any personal projects or experiences you've had. This not only demonstrates your enthusiasm but also helps you connect with customers on a personal level.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace B&Q Customer Advisor Apprenticeship in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone above and beyond to assist someone, as this will show us you're the perfect fit for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the job description. We want to see how you can contribute to our team and help customers with their home improvement projects.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the B&Q Customer Advisor Apprenticeship. We can’t wait to hear from you!
How to prepare for a job interview at B&Q - Leeds
✨Know Your Stuff
Familiarise yourself with B&Q's products and services. Understand the basics of home improvement projects so you can engage with customers confidently. This will show your passion for the role and help you stand out.
✨Showcase Your People Skills
As a Customer Advisor, you'll be interacting with various customers. Practice your communication skills and think of examples where you've successfully helped someone. This will demonstrate your ability to connect and inspire others.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Thoughtful Questions
Prepare some questions about the apprenticeship and the team. This shows your interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
