Shift Lead: Customer Experience & Safety Champion in Coleraine

Shift Lead: Customer Experience & Safety Champion in Coleraine

Coleraine Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead daily operations, support your team, and ensure a safe shopping experience.
  • Company: Join B&Q Coleraine, a leader in home improvement and customer service.
  • Benefits: Full-time, permanent role with opportunities for growth and development.
  • Other info: Dynamic work environment with a focus on safety and teamwork.
  • Why this job: Be the go-to person for customers and make a real difference in their experience.
  • Qualifications: Passion for customer service, teamwork skills, and quick decision-making.

The predicted salary is between 30000 - 40000 £ per year.

B&Q Coleraine is seeking a Shift Lead for a full-time, permanent role.

You’ll oversee daily shift operations, deploy colleagues effectively to serve customers, and be the first point of contact for both customers and team members.

You will ensure a safe environment for staff and shoppers, coordinating day‑to‑day activities with energy and autonomy.

The role requires someone who is passionate about helping customers, works well in teams, and can manage decisions at pace while upholding safety

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Shift Lead: Customer Experience & Safety Champion in Coleraine employer: B&Q Ireland

B&Q Coleraine is an excellent employer that prioritises a supportive work culture and values its employees' contributions. With a focus on customer service excellence, team coordination, and safety, the company offers meaningful growth opportunities and a permanent full-time contract within a dynamic retail environment. Employees enjoy a collaborative atmosphere where their efforts are recognised, making it a rewarding place to build a career.

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Contact Details:

B&Q Ireland Recruitment Team

We think you need these skills to ace Shift Lead: Customer Experience & Safety Champion in Coleraine

Leadership Skills
Customer Service Skills
Team Management
Safety Awareness
Decision-Making Skills
Operational Oversight
Effective Communication