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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, generous holidays, and wellness benefits.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Overview
- Customer Advisor - Showrooms
- OTS Part Time - 12 hours per week
- 3 Month Fixed Term Contract
- Shifts available Monday - Sunday, 7.00am - 8.00pm
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - NI in Antrim employer: B&Q Ireland
Contact Detail:
B&Q Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - NI in Antrim
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about past experiences where you've helped someone or solved a problem. Be ready to share these stories during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your eagerness to learn! B&Q values employees who are keen to expand their skills. Mention any relevant training or courses you've taken, or express your excitement about learning new things like paint-mixing and stock management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - NI in Antrim
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and how you can inspire customers.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Use keywords from the job description and show us how your skills and experiences align with what we're looking for.
Be Friendly and Approachable: Since customer service is key, reflect your friendly personality in your written application. A warm tone can go a long way in showing us that you’re the right fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at B&Q Ireland
✨Know Your Stuff
Before the interview, make sure you’re familiar with B&Q’s products and services. Brush up on home improvement trends and be ready to discuss how you can help customers with their projects. This shows your enthusiasm and knowledge, which is key for a Customer Advisor role.
✨Show Your People Skills
As a Customer Advisor, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your friendly and outgoing nature.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Show that you’re flexible and willing to adapt to the rota, including weekends and evenings. This demonstrates your commitment to being part of the team.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest in the role but also helps you determine if it’s the right fit for you.