At a Glance
- Tasks: Inspire customers and manage their home improvement projects at the checkouts.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts with opportunities for personal growth and a supportive work environment.
- Why this job: Be part of a team that values you and helps customers create homes they love.
- Qualifications: Friendly, outgoing, and eager to learn about home improvement and technology.
The predicted salary is between 12 - 16 £ per hour.
UK Notional hourly rate £12.71 per hour
B&Q Lisburn
Position: Checkouts Customer Advisor
Hours: Full time (36.75 hours per week)
Contract: Permanent
Shifts: Monday – Sunday, 7.00am – 10.00pm (rota available)
Overview
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
As a Checkouts Customer Advisor you will become an expert adviser, inspiring and guiding customers and managing their home‑improvement projects. Your primary focus will be at the tills, delivering great customer service while also handling sales, click & collect, setting up displays and maintaining store presentation.
What we need
We’re looking for a friendly, outgoing individual who is happy to help, eager to learn, and passionate about home improvement. You should enjoy working as part of a team, be flexible with a rota that includes weekends, evenings and bank holidays, and be open to learning new technology and ways of working.
What’s in it for you?
As part of a great team, you will be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that support colleagues and allies and help us to continue putting diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. In addition to a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks to keep you refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts - NI in Antrim employer: B&Q Ireland
B&Q Lisburn is an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellbeing, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellness benefits. Join us as a Checkouts Customer Advisor and enjoy a supportive work culture that encourages personal growth and development in the thriving home improvement sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts - NI in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! As a Checkouts Customer Advisor, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Be flexible and open-minded! The role requires working various shifts, so highlight your willingness to adapt. Show that you're excited about learning new technologies and ways of working – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Advisor - Checkouts - NI in Antrim
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how you connect with customers.
Tailor Your Application:Make sure to tailor your application to the Checkouts Customer Advisor role. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to our friendly atmosphere at B&Q.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Checkouts Customer Advisor entails. Familiarise yourself with the responsibilities like delivering great customer service and managing sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Home Improvement
Since this role is all about inspiring customers with home improvement ideas, be prepared to share your own experiences or projects. Talk about what home improvement means to you and how you can help customers feel excited about their own projects.
✨Demonstrate Team Spirit
B&Q values teamwork, so be ready to discuss your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, especially in busy environments. This will highlight your ability to fit into their culture.
✨Be Flexible and Open-Minded
With a rota that includes weekends and evenings, it's important to show your flexibility. Be honest about your availability and express your willingness to learn new technologies and ways of working. This attitude will resonate well with the interviewers.
