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For Companies At a Glance
- Tasks: Become a customer expert while guiding home improvement projects and managing stock.
- Company: Join a dynamic team focused on sales and customer service.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Why this job: Make a real difference in customers' lives while enhancing your sales expertise.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Flexible weekend shifts with opportunities for career growth.
The predicted salary is between 800 - 1400 £ per month.
Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Saturday and Sunday, between the hours of 7.00am - 10.00pm. Shifts to be confirmed.
- Expected Duration: 1 Year 3 Months
- Number of Positions Available: 2
Customer Advisor Apprenticeship: Learn Sales & Home Projects employer: B&Q - Eltham
Contact Detail:
B&Q - Eltham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor Apprenticeship: Learn Sales & Home Projects
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since sales are key for this role, think about how you would approach a customer looking for home improvement advice. Role-playing with a friend can really help you refine your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to home improvement. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of sales.
We think you need these skills to ace Customer Advisor Apprenticeship: Learn Sales & Home Projects
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone above and beyond to assist someone, as this will show us you're the right fit for our team.
Tailor Your Application: Make sure to customise your application to highlight skills that match the job description. We want to see how your background in sales or home projects can contribute to our success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your strengths quickly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple!
How to prepare for a job interview at B&Q - Eltham
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and sales. Brush up on common home improvement projects and products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Personality
As a Customer Advisor, you'll need to connect with customers. During the interview, let your personality shine through! Share experiences where you've helped others or resolved issues. This will demonstrate your ability to inspire and guide customers effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company and the role. This shows that you're engaged and eager to learn more. You might ask about the training process for apprentices or how success is measured in the role. It’s a great way to show your enthusiasm!
✨Be Ready for Role-Play
You might be asked to role-play a customer interaction during the interview. Practice this beforehand! Think about how you would approach a customer looking for advice on a home project. This will help you demonstrate your skills in a practical way.