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For Companies At a Glance
- Tasks: Become a customer expert, guiding home improvement projects and managing stock.
- Company: Join B&Q, a leading home improvement retailer with a supportive team.
- Benefits: Gain valuable experience, earn while you learn, and enjoy flexible weekend hours.
- Why this job: Inspire customers and make their home dreams come true while developing your skills.
- Qualifications: No prior experience needed, just a passion for helping others and learning.
- Other info: Enjoy a 1-year apprenticeship with opportunities for growth in a dynamic environment.
The predicted salary is between 800 - 1400 £ per month.
Join our team, and you will become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You will have the opportunity to be trained.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Saturday and Sunday, between the hours of 7.00am - 10.00pm
- Expected Duration: 1 Year 3 Months
- Number of Positions Available: 2
B&Q Customer Advisor Apprenticeship employer: B&Q - Altrincham
Contact Detail:
B&Q - Altrincham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B&Q Customer Advisor Apprenticeship
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, products, and customer service approach. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. Focus on how you can relate your experiences to the role of a Customer Advisor, especially in sales and customer service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent B&Q.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace B&Q Customer Advisor Apprenticeship
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will show us you're a perfect fit for the role.
Tailor Your Application: Make sure to customise your application to highlight skills that match the job description. If you’ve got experience in sales or stock management, don’t hold back – we want to know how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great addition to our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at B&Q - Altrincham
✨Know Your Stuff
Familiarise yourself with B&Q's products and services. Understand the basics of home improvement projects, as this will help you connect with customers and show that you're genuinely interested in helping them.
✨Showcase Your People Skills
As a Customer Advisor, you'll be interacting with various customers. Prepare examples of how you've successfully dealt with customers in the past, highlighting your communication skills and ability to resolve issues.
✨Dress for Success
Even though it's a casual environment, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and respect the company’s values.
✨Ask Thoughtful Questions
Prepare some questions about the apprenticeship and the role itself. This not only shows your interest but also gives you a chance to find out if the position is the right fit for you.
