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For Companies At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service and improve store operations.
- Company: B&Q is dedicated to helping customers create their dream homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and you can make a real impact.
- Qualifications: Retail experience, problem-solving skills, and a positive attitude are essential for this role.
- Other info: Flexible shifts available, including weekends and evenings, to fit your lifestyle.
The predicted salary is between 22000 - 26000 £ per year.
Overview
Team Leader Tradepoint
Full time – 36.75 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
£26,199.81- £28,322.16
B&Q Ashford
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
What\’s the job?
Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.
What We Need
With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Team Leader - TradePoint employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - TradePoint
✨Tip Number 1
Familiarise yourself with B&Q's values and mission. Understanding their commitment to customer service and community can help you align your answers during the interview, showcasing how your personal values match theirs.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Think of specific situations where you successfully resolved conflicts or improved team performance.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of scenarios where you had to make quick decisions in a retail environment. Be ready to discuss how you approached these challenges and what the outcomes were.
✨Tip Number 4
Highlight your adaptability and willingness to learn new technologies. B&Q values innovation, so mentioning any relevant tech skills or experiences with new systems can set you apart from other candidates.
We think you need these skills to ace Team Leader - TradePoint
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position at TradePoint. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV showcases your retail experience, leadership skills, and problem-solving abilities. Use specific examples to demonstrate how you've motivated teams and improved customer experiences in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your relevant experience and explain how you can contribute to the team at B&Q. Make sure to convey your positive attitude and willingness to learn new technologies.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&Q
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and support your team. Prepare examples of how you've successfully led teams in the past, focusing on your problem-solving skills and how you’ve improved team performance.
✨Emphasise Customer Service Experience
Since the role involves providing excellent customer service, be ready to discuss your previous experiences in retail. Highlight specific instances where you went above and beyond for customers, showcasing your commitment to enhancing their experience.
✨Be Ready to Discuss Flexibility
The job requires working various shifts, including weekends and evenings. Be prepared to talk about your availability and willingness to adapt to different schedules, as this shows your commitment to the role and the team.
✨Demonstrate Your Creativity
The company values innovative ideas for improving processes. Think of examples where you’ve implemented creative solutions in your previous roles. This will show that you’re not just a follower but someone who can contribute positively to the team.
