At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Be part of a diverse team making a real difference in customers' lives.
- Qualifications: Friendly communicator with organisational skills and a willingness to learn.
- Other info: Flexible shifts available, perfect for students looking for part-time work.
B&Q – Store to Home Picker
Join to apply for the Store to Home Picker role at B&Q.
Shifts available Monday – Sunday, 7.00am – 8.00pm
UK Notional hourly rate £12.71 per hour
B&Q Warrington
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
Overview
Store to Home Picker
Part time – 15 hours per week
3 Month Fixed Term Contract
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What We Need
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are.
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail
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Store to Home Picker employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker
✨Tip Number 1
Get to know B&Q and what they stand for! Familiarise yourself with their products and services, especially the click and collect process. This will help you chat confidently during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers face to face and over the phone, it’s key to sound friendly and approachable. Try role-playing with a friend to get comfortable with sharing product knowledge.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you've managed your time well or handled multiple tasks. This will demonstrate that you can keep things simple and efficient, just like B&Q wants.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and any updates directly from B&Q, making it easier for us to stay in the loop.
We think you need these skills to ace Store to Home Picker
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that!
Tailor Your Application: Make sure to tailor your application to the Store to Home Picker role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively or your organisational skills. This will help us see why you’re a great fit!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A clean application shows us you pay attention to detail, which is super important in this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you’ll be done in no time!
How to prepare for a job interview at B&Q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with B&Q's services, especially the click and collect process. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Store to Home Picker, you'll need to communicate effectively with customers. Practice how you would explain product details or assist someone on the shop floor. Think of examples from your past experiences where you’ve successfully helped customers or worked in a team.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy situations or kept things running smoothly in previous jobs.
✨Be Ready for Physical Challenges
Since the job involves some heavy lifting, be prepared to talk about your physical fitness and any relevant experience. You could mention times when you’ve had to lift or move items in previous roles, showing that you’re up for the challenge and understand the demands of the job.