At a Glance
- Tasks: Deliver products to customers and assist on the shop floor when not driving.
- Company: B&Q is a leading home improvement retailer dedicated to helping customers create their ideal homes.
- Benefits: Enjoy competitive pay, generous holidays, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team, gain valuable experience, and make a real impact in customers' lives.
- Qualifications: Must have a manual UK driving licence and be a great communicator; delivery experience is a plus.
- Other info: Flexible shifts available, including weekends and evenings; heavy lifting required.
About the role
Part time - 28.5 hours per week
Permanent Contract
Shifts available Monday - Sunday, 6.00am - 9.00pm
UK Notional hourly rate £13.46 per hour (Inclusive of an £0.25 per hour, store specific location allowance)
B&Q Swindon
PLEASE NOTE - Due to the nature of the role, heavy lifting will be required.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Store Delivery Driver and you'll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time - every time.
Key responsibilities
We have over 300 B&Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers' homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you'll be comfortable with some heavy lifting & play an important part in helping our customers create a home they'll love. When you're not delivering multi-drop orders to customers' homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you'll represent our B&Q brand, putting customers first, everywhere you go.
Required skills & experience
A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us. You're an organised and analytical thinker, and you know how to keep things simple. We'll supply the 3.5 ton van, training and all the kit you'll need to do the job. You'll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you've held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You're flexible enough to work on a rota that includes weekends, evenings and bank holidays.
To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store Delivery Driver employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you make timely deliveries, which is crucial for this role.
✨Tip Number 2
Practice your communication skills. As a delivery driver, you'll need to interact with customers regularly, so being friendly and clear will help you represent the B&Q brand effectively.
✨Tip Number 3
Get comfortable with heavy lifting. Since the job involves transporting various items, including heavy ones, consider doing some strength training or practice lifting techniques to prepare yourself.
✨Tip Number 4
Be flexible with your availability. The role requires working on weekends and evenings, so showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Store Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Store Delivery Driver. Highlight key aspects such as heavy lifting, customer service, and the need for a manual UK driving licence.
Tailor Your CV: Make sure your CV reflects relevant experience, especially if you have worked in delivery or customer service roles before. Emphasise your organisational skills and ability to handle busy situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the role. Mention your flexibility with working hours and your commitment to safety and efficiency.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Store Delivery Driver, you'll need to communicate effectively with customers and colleagues. During the interview, demonstrate your ability to convey information clearly and listen actively. Share examples of how you've successfully communicated in previous roles.
✨Highlight Your Organisational Skills
Being organised is crucial for managing deliveries and ensuring efficiency. Prepare to discuss how you plan your routes, manage time, and keep track of multiple deliveries. Use specific examples from past experiences to illustrate your organisational abilities.
✨Demonstrate Your Flexibility
The role requires working various shifts, including weekends and evenings. Be ready to express your willingness to adapt to different schedules and discuss any previous experiences where you had to be flexible in your work hours.
✨Prepare for Safety and Heavy Lifting Questions
Since heavy lifting is part of the job, be prepared to talk about your physical capabilities and any relevant experience. Discuss how you prioritise safety while handling heavy items and any training or practices you follow to ensure safe delivery.