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- Tasks: Support showroom teams and installers to deliver seamless customer service.
- Company: B&Q helps customers create their dream homes with ideas and tools.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team and make a real impact on customers' home projects.
- Qualifications: Tech-savvy with strong communication skills; problem-solving and project management experience preferred.
- Other info: Part-time role with flexible shifts, including evenings and weekends.
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Shifts available Monday – Sunday, 7.00am – 10.00pm
UK Notional hourly rate £ 13.71 per hour
B&Q Killingbeck
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
Overview
Showroom Project Coordinator
Part time – 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
UK Notional hourly rate £ 13.71 per hour
B&Q Killingbeck
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
What\’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Showroom Project Coordinator employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with the latest design software used in kitchen and bathroom projects. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in how to convey complex ideas simply. Since you'll be liaising with customers and installers, showcasing your ability to build relationships will be crucial.
✨Tip Number 3
Prepare examples of past experiences where you've successfully managed projects or solved problems. This will help you illustrate your project management skills and your ability to meet targets effectively.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts by discussing your availability openly. B&Q values adaptability, so highlighting your readiness to work weekends and evenings can make a positive impression.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Project Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, relationship-building, and project management skills in your CV and cover letter. Provide specific examples of how you've successfully managed projects or worked with customers in the past.
Showcase Technical Proficiency: Mention any experience you have with design software or technology that relates to the role. If you have examples of how you've used technology to improve customer service or project outcomes, include those in your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you're interested in the role at B&Q and how you can contribute to their mission of helping customers create their dream homes. Make sure to convey your enthusiasm for the position and the company.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to communicate effectively with customers and colleagues. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Share examples of how you've successfully managed customer relationships in the past.
✨Familiarise Yourself with Design Software
Since the role involves using design software, it's crucial to show your familiarity with such tools. If you have experience with any design software, mention it during the interview. If not, consider doing a bit of research or a quick tutorial to understand the basics before your interview.
✨Highlight Problem-Solving Abilities
B&Q values problem-solving skills, so be prepared to discuss situations where you've successfully resolved issues. Think of specific examples that showcase your ability to think on your feet and manage projects effectively, especially under pressure.
✨Demonstrate Flexibility and Motivation
The job requires flexibility in working hours, so express your willingness to work weekends and evenings. Additionally, share what motivates you in a work environment, particularly in relation to achieving targets and delivering excellent customer service.
