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- Tasks: Support showroom teams and installers to deliver exceptional customer service for kitchen and bathroom projects.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and make a real impact on customers' lives.
- Qualifications: Tech-savvy with strong communication skills; motivated by targets and good at problem-solving.
- Other info: Flexible shifts available, including weekends; perfect for students seeking part-time work.
The predicted salary is between 22000 - 30000 ÂŁ per year.
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3 Month Fixed Term Contract
Shifts available Monday – Friday, 8am – 8pm (Full flexibility needed, occasional weekend working)
B&Q Aberdeen
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
Overview
Showroom Project Coordinator
Full Time – 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Friday, 8am – 8pm (Full flexibility needed, occasional weekend working)
UK Notional hourly rate ÂŁ 13.98 per hour (Inclusive of an ÂŁ0.27 per hour, store specific location allowance)
B&Q Aberdeen
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
What\’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Showroom Project Coordinator employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with the latest design software used in kitchen and bathroom projects. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practice how you would explain complex design ideas or project updates clearly and concisely to customers.
✨Tip Number 3
Show your flexibility by being open about your availability for shifts, including weekends and evenings. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate.
✨Tip Number 4
Research B&Q's values and commitment to diversity and inclusion. Be prepared to discuss how you can contribute to creating an inclusive environment, which is important to the company culture.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Showroom Project Coordinator at B&Q. Highlight your relevant experience in project management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, problem-solving abilities, and any experience with design software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home improvement and your ability to manage projects effectively. Mention specific examples of how you've successfully supported teams or customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to demonstrate excellent communication skills. Be prepared to discuss how you've effectively communicated with customers or team members in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Design Software
Since the role involves using design software to bring customer projects to life, make sure you have a basic understanding of relevant tools. If possible, mention any experience you have with design software during the interview to show your readiness for the role.
✨Highlight Your Problem-Solving Abilities
The job requires good problem-solving skills, so think of examples where you've successfully resolved issues in previous roles. Be ready to explain your thought process and how you approach challenges.
✨Demonstrate Flexibility and Motivation
B&Q values flexibility in working hours, so be honest about your availability. Additionally, express your motivation for meeting targets and how you stay driven in a fast-paced environment, as this will resonate well with the interviewers.
