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- Tasks: Support showroom teams and installers to deliver seamless customer service for kitchen and bathroom projects.
- Company: B&Q helps customers improve their homes with ideas, advice, and tools.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your skills are valued and you can make a real impact.
- Qualifications: Tech-savvy with excellent communication skills; problem-solving and project management experience preferred.
- Other info: Flexible shifts available, including weekends and evenings.
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Shifts available Monday – Sunday, 7.00am – 8.00pm
B&Q Taunton
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
Overview
Showroom Project Coordinator
Part time – 34 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 8.00pm
UK Notional hourly rate £ 13.71 per hour
B&Q Taunton
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
What\’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Showroom Project Coordinator employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding the kitchen and bathroom offerings will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills. Since you'll be liaising with customers, installers, and colleagues, practice clear and effective communication to showcase your ability to build relationships.
✨Tip Number 3
Get comfortable with design software. If you have experience with any design tools, highlight this in conversations or during interviews, as it will be crucial for bringing customer projects to life.
✨Tip Number 4
Demonstrate your problem-solving skills. Think of examples from your past experiences where you've successfully managed projects or resolved issues, as this will show your capability in a fast-paced environment.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Project Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, relationship-building, and project management skills in your CV and cover letter. Provide specific examples of how you've successfully managed projects or worked with customers in the past.
Showcase Technical Proficiency: Mention any experience you have with design software or technology that relates to the role. If you have examples of how you've used technology to improve customer service or project outcomes, include those.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at B&Q and how you can contribute to their mission of helping customers create their dream homes.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to demonstrate excellent communication skills. Be prepared to discuss how you've effectively communicated with customers or team members in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Design Software
Since the role involves using design software, it’s a good idea to brush up on your skills before the interview. If you have experience with specific design tools, be ready to talk about how you've used them to bring projects to life.
✨Highlight Your Problem-Solving Abilities
The job requires strong problem-solving skills. Think of examples where you've successfully resolved issues in previous roles, especially in a project management context, and be ready to share these during your interview.
✨Demonstrate Flexibility and Motivation
B&Q values flexibility in working hours. Be prepared to discuss your availability and willingness to work weekends or evenings. Also, show your motivation by expressing why you're excited about helping customers create their dream spaces.
