At a Glance
- Tasks: Coordinate showroom projects, support teams, and keep customers updated on their dream kitchen and bathroom designs.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and make a real impact on customer satisfaction.
- Qualifications: Tech-savvy with strong communication skills; problem-solving and project management experience preferred.
- Other info: Flexible shifts available, including weekends and evenings; commitment to diversity and inclusion.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Showroom Project Coordinator — Full time 36.75 hours per week — Permanent Contract — Shifts available Monday – Sunday, 7.00am – 10.00pm — UK Notional hourly rate £13.71 per hour — B&Q Hermiston Gait
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator and help to bring our customers\’ dream kitchen & bathroom projects to life.
What’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What We Need
You’re great at using technology, but more importantly you’ll have brilliant communication and relationship-building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail
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Showroom Project Coordinator employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with design software commonly used in the industry. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practice how you would explain complex ideas simply and clearly, as this will be crucial when liaising with customers and installers.
✨Tip Number 3
Show your enthusiasm for home improvement and design. Be prepared to discuss your personal experiences or projects that reflect your passion, as this can resonate well with the hiring team.
✨Tip Number 4
Network with current employees or professionals in the field. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Project Coordinator. Tailor your application to highlight relevant skills such as communication, problem-solving, and project management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, project coordination, or design software usage. Use specific examples to demonstrate how your background aligns with the role.
Showcase Your Skills: Make sure to mention your technology proficiency and relationship-building skills. Provide examples of how you've successfully managed projects or worked collaboratively with teams in the past.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the position and the company. Explain why you want to work at B&Q and how you can contribute to their mission of helping customers improve their homes.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to demonstrate your brilliant communication skills. Be prepared to discuss how you've effectively communicated with customers or colleagues in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Design Software
Since you'll be using design software to bring customer projects to life, it’s essential to show your familiarity with such tools. If you have experience with any design software, be ready to talk about it and how you’ve used it to enhance customer experiences.
✨Highlight Your Problem-Solving Abilities
This role requires good problem-solving skills. Think of examples where you've successfully resolved issues or challenges in previous roles. Be specific about the situation, your actions, and the positive outcomes.
✨Demonstrate Flexibility and Motivation
The job involves working on a rota that includes weekends and evenings. Show your willingness to be flexible with your schedule and share examples of how you’ve been motivated by targets in past roles, highlighting your project management skills.