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- Tasks: Coordinate showroom projects, support teams, and keep customers updated on their dream kitchen and bathroom designs.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and make a real impact on customer satisfaction.
- Qualifications: Tech-savvy with strong communication skills; problem-solving and project management experience preferred.
- Other info: Flexible shifts available, including weekends and evenings; commitment to diversity and inclusion.
The predicted salary is between 25000 - 35000 £ per year.
3 days ago Be among the first 25 applicants
Overview
Showroom Project Coordinator
Part time – 26 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
B&Q Hermiston Gait
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
Responsibilities
- You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers.
- Communicate with customers via phone, email, or face to face to keep them up to date with their projects until completion.
- Use design software to bring customer projects to life by asking questions and exploring possibilities.
- Recommend the right finance, products, and installation options when appropriate.
What We Need
- Brilliant communication and relationship-building skills to work closely with colleagues & installers.
- Motivation by targets, good problem-solving, and strong project management abilities.
- Keen eye for design.
- Flexibility to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
- We value you as part of a great team and are committed to diversity and inclusion, with equal opportunities.
- Access to networks that represent colleagues and allies to keep diversity and inclusion central to our business.
- A range of wellness and benefits, including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.
- Generous breaks to ensure you’re refreshed and able to perform at your best.
- Support during the application or interview process with recruitment adjustments available.
Benefits & Extras
- Specialist networks and wellbeing resources
Contact
For recruitment adjustments or accessibility needs, please contact recruitment@b-and-q.co.uk.
Employment Details
- Seniority level
- Entry level
- Employment type
- Part-time
- Job function
- Other
- Industries
- Retail
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Showroom Project Coordinator employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Familiarise yourself with design software commonly used in the industry. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practice how you would explain complex ideas simply and clearly, as this will be crucial when liaising with customers and installers.
✨Tip Number 3
Show your enthusiasm for home improvement and design. Be prepared to discuss your personal experiences or projects that reflect your passion, as this can resonate well with the hiring team.
✨Tip Number 4
Network with current employees or professionals in the field. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Showroom Project Coordinator. Tailor your application to highlight relevant skills such as communication, problem-solving, and project management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, project coordination, or design software usage. Use specific examples to demonstrate how your background aligns with the role.
Showcase Your Skills: Make sure to mention your technology proficiency and relationship-building skills. Provide examples of how you've successfully managed projects or worked collaboratively with teams in the past.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the position and the company. Explain why you want to work at B&Q and how you can contribute to their mission of helping customers improve their homes.
How to prepare for a job interview at B&q
✨Show Your Communication Skills
As a Showroom Project Coordinator, you'll need to demonstrate your brilliant communication skills. Be prepared to discuss how you've effectively communicated with customers or colleagues in the past, whether through phone, email, or face-to-face interactions.
✨Familiarise Yourself with Design Software
Since you'll be using design software to bring customer projects to life, it’s essential to show your familiarity with such tools. If you have experience with any design software, be ready to talk about it and how you’ve used it to enhance customer experiences.
✨Highlight Your Problem-Solving Abilities
This role requires good problem-solving skills. Think of examples where you've successfully resolved issues or challenges in previous roles. Be specific about the situation, your actions, and the positive outcomes.
✨Demonstrate Flexibility and Motivation
The job involves working on a rota that includes weekends and evenings. Show your willingness to be flexible with your schedule and share examples of how you’ve been motivated by targets in past roles, highlighting your project management skills.
