Shift Lead in Romford

Shift Lead – B&Q Romford

Contract: Permanent (18.5‑36.75 hours per week) – Full‑time equivalent £29,256 per annum (inclusive of £1,547 annual allowance, location allowance) + pension + 6.6 weeks holiday.

Location: B&Q Romford, Romford, England, United Kingdom.

Overview

We give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. As a Shift Lead you will be a key part of ensuring a safe working and shopping environment, cultivating a great experience for colleagues and customers daily.

Responsibilities

• Be the heartbeat of the store day‑to‑day and ensure operations run smoothly.
• Deploy colleagues correctly to make every customer count throughout your shift.
• Serve as the first point of contact for customers and colleagues.
• Ensure the store remains safe at all times.

What we need

• Passionate about customers and doing the right thing for them.
• Have a global view – not constrained to specific areas of the store.
• Safety conscious with an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Benefits

• Award‑winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

We also appreciate diversity and inclusion. If you need recruitment adjustments, contact recruitment@b-and-q.co.uk.

Referral bonus: referrals increase your chances of interviewing at B&Q by 2x.