Customer Advisor in Great Yarmouth

Overview

Customer Advisor – Part time, 20 hours per week, 3 Month Fixed Term Contract

Shifts available Monday – Sunday, 6.00am – 10.00pm

UK Notional hourly rate £12.71 per hour

B&Q Great Yarmouth

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What\’ s the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

• Become an expert advisor and build knowledge of customer needs and home improvement projects.
• Support sales through customer service, stock management, display setup and store presentation.
• Opportunity to be trained in paint-mixing and timber cutting.
• Deliver truly great customer service as the main goal.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

• Access to networks that represent colleagues and allies and help keep diversity and inclusion at the heart of the business.
• Wellness benefits and a range of packages to help you be at your best, including a competitive salary and a comprehensive benefits package.
• Award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits and more. Generous breaks to stay refreshed.

For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.