Customer Advisor - Checkouts
Customer Advisor - Checkouts

Customer Advisor - Checkouts

Peterborough Full-Time No home office possible
B

At a Glance

  • Tasks: Assist customers at checkouts and provide expert advice on home improvement.
  • Company: B&Q is a leading home improvement retailer dedicated to helping customers create their dream homes.
  • Benefits: Enjoy flexible hours, competitive pay, wellness benefits, and generous holiday leave.
  • Why this job: Join a diverse team where your contributions are valued and you can grow your skills.
  • Qualifications: No prior experience needed; just bring your enthusiasm for helping others and learning.
  • Other info: Full flexibility required for shifts, including weekends and evenings.

B&Q Peterborough, England, United Kingdom

Customer Advisor – Checkouts

B&Q Peterborough, England, United Kingdom

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Customer Advisor – Checkouts

Part Time – 18 hours per week (Full flexibility needed)

Shifts available Monday – Sunday, 7.00am – 10.00pm

UK Notional hourly rate ÂŁ 12.71 per hour

B&Q Peterborough

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor – Checkouts

Part Time – 18 hours per week (Full flexibility needed)

Permanent Contract

Shifts available Monday – Sunday, 7.00am – 10.00pm

UK Notional hourly rate ÂŁ 12.71 per hour

B&Q Peterborough

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What\’s the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What\’s in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Retail

Referrals increase your chances of interviewing at B&Q by 2x

Sign in to set job alerts for “Customer Advisor” roles.

Peterborough, England, United Kingdom 1 day ago

Peterborough, England, United Kingdom 3 weeks ago

Peterborough, England, United Kingdom 1 day ago

Peterborough, England, United Kingdom 2 days ago

Peterborough, England, United Kingdom ÂŁ24,024.00-ÂŁ26,024.00 2 days ago

Peterborough, England, United Kingdom 1 week ago

Peterborough, England, United Kingdom 2 weeks ago

Peterborough, England, United Kingdom 1 week ago

Peterborough, England, United Kingdom 3 weeks ago

Huntingdon, England, United Kingdom 4 days ago

Peterborough, England, United Kingdom 2 weeks ago

Wittering, England, United Kingdom 3 weeks ago

Huntingdon, England, United Kingdom 1 month ago

Customer Service Coordinator – Whittlesey CSC

Whittlesey, England, United Kingdom 2 weeks ago

South Witham, England, United Kingdom 1 month ago

Customer Service Coordinator – Whittlesey

Whittlesey, England, United Kingdom 1 week ago

Stamford, England, United Kingdom 2 days ago

Peterborough, England, United Kingdom 18 hours ago

Peterborough, England, United Kingdom 4 days ago

Peterborough, England, United Kingdom 1 month ago

Pinchbeck, England, United Kingdom 1 week ago

Bourne, England, United Kingdom 3 days ago

Stamford, England, United Kingdom 2 weeks ago

Peterborough, England, United Kingdom 1 week ago

Raunds, England, United Kingdom 3 weeks ago

Ketton, England, United Kingdom 3 weeks ago

Urgent Care Representative – Countryside

Morton, England, United Kingdom 1 month ago

North Luffenham, England, United Kingdom 23 hours ago

Huntingdon, England, United Kingdom 2 days ago

Peterborough, England, United Kingdom 1 week ago

Stamford, England, United Kingdom 3 weeks ago

Cottesmore, England, United Kingdom 23 hours ago

Peterborough, England, United Kingdom 6 days ago

Peterborough, England, United Kingdom 1 month ago

Peterborough, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Customer Advisor - Checkouts employer: B&Q

B&Q Peterborough is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a strong commitment to employee wellbeing, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellness benefits. Join us in a vibrant work culture where you can grow your skills in customer service and home improvement, all while being part of a supportive team dedicated to making a positive impact in our community.
B

Contact Detail:

B&Q Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor - Checkouts

✨Tip Number 1

Familiarise yourself with B&Q's products and services. Understanding the range of home improvement items they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions. Whether it's through networking or informal chats, emphasise your ability to connect with people and provide excellent service, as this is crucial for a Customer Advisor.

✨Tip Number 3

Be prepared to discuss your flexibility in working hours. Since the role requires availability across various shifts, highlighting your willingness to work evenings, weekends, and bank holidays can set you apart from other candidates.

✨Tip Number 4

Demonstrate your passion for home improvement. Share any personal projects or experiences that reflect your interest in DIY and home enhancement, as this aligns perfectly with B&Q's mission and values.

We think you need these skills to ace Customer Advisor - Checkouts

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Sales Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Basic IT Skills
Knowledge of Home Improvement Products
Positive Attitude
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what B&Q is looking for in a Customer Advisor. Highlight your customer service skills and any experience you have in retail or home improvement.

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the role. Emphasise your ability to work in a team, your flexibility with shifts, and your enthusiasm for helping customers.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for home improvement. Mention specific examples of how you've provided excellent customer service in the past and why you want to work at B&Q.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at B&Q

✨Show Your Passion for Home Improvement

Since the role is all about helping customers with their home projects, make sure to express your enthusiasm for home improvement. Share any personal experiences or projects you've worked on that demonstrate your interest and knowledge in this area.

✨Demonstrate Excellent Customer Service Skills

B&Q values great customer service, so be prepared to discuss how you’ve provided exceptional service in previous roles. Use specific examples to illustrate your ability to engage with customers, resolve issues, and create a positive shopping experience.

✨Be Flexible and Adaptable

The job requires flexibility in working hours, including weekends and evenings. Highlight your willingness to work varied shifts and adapt to changing circumstances, as this will show that you are a team player who can meet the needs of the business.

✨Prepare Questions About the Role

Having thoughtful questions ready shows your genuine interest in the position. Ask about training opportunities, team dynamics, or how success is measured in the role. This not only helps you understand the job better but also demonstrates your proactive attitude.

Customer Advisor - Checkouts
B&Q
B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>