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For Companies At a Glance
- Tasks: Deliver amazing customer service at the tills and help with click & collect.
- Company: Join B&Q, a leading home improvement retailer with a friendly vibe.
- Benefits: Enjoy a competitive hourly rate, generous holiday, and awesome discounts.
- Why this job: Be part of a team that makes home improvement fun and accessible.
- Qualifications: Must be friendly, flexible, and passionate about helping customers.
- Other info: Great opportunities for personal growth in a diverse workplace.
Customer Advisor – Checkouts
B&Q Abingdon-On-Thames, England, United Kingdom
Shifts available Monday – Sunday, 7.00am – 8.30pm
UK Notional hourly rate £ 12.71 per hour
Overview
Part time – 22.5 hours per week. Fixed Term Contract. Customer Advisor – Checkouts at B&Q Abingdon.
Responsibilities
Join our team and become an expert advisor. The role focuses on delivering great customer service at the tills, helping customers with click & collect, setting up displays and ensuring the store looks great. You will be trained in various areas and the main aim is to provide outstanding customer service.
What We Need
Friendly, outgoing and passionate about home improvement. You are a team player, flexible and ready to work a rota that includes weekends, evenings and bank holidays.
Benefits
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a generous benefits package that includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts and colleague wellbeing benefits.
For any recruitment adjustments please contact recruitment@b-and-q.co.uk.
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Customer Advisor - Checkouts employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and how you can contribute to the team at the checkouts.
✨Tip Number 3
Show off your personality! B&Q is looking for friendly and outgoing individuals, so don’t be afraid to let your true self shine during the interview. Share your passion for home improvement and how you can make customers feel welcome and valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Advisor - Checkouts
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and home improvement.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience you have, especially in customer service or retail, and how it relates to what we do at B&Q.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples where you've gone above and beyond for a customer. This role is all about delivering great service, so be ready to share your experiences!
✨Show Your Passion for Home Improvement
B&Q is all about home improvement, so let your enthusiasm shine through! Share any personal projects or interests related to DIY or gardening. This will show that you’re not just looking for a job, but that you genuinely care about the products and services they offer.
✨Be Ready for Teamwork Questions
As a Customer Advisor, you'll be part of a team. Prepare for questions about teamwork and flexibility. Think of times when you’ve worked well with others or adapted to changes in a busy environment. Highlighting your ability to collaborate will make you stand out!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team celebrates successes. This shows your interest in the role and helps you gauge if B&Q is the right fit for you.
