At a Glance
- Tasks: Handle customer enquiries and build long-term relationships while supporting sales.
- Company: Join BPX, a leading distributor with a friendly and supportive culture.
- Benefits: Enjoy 31+ days annual leave, training opportunities, and a cycle to work scheme.
- Other info: Great career progression opportunities in a financially secure company.
- Why this job: Be part of a dynamic team that values creativity and customer experience.
- Qualifications: Proactive attitude, sales experience, and excellent communication skills required.
The predicted salary is between 25000 - 32000 € per year.
We have a new and exciting opportunity for an Internal Sales Executive to join our team at our branch located in Sunderland (SR5 2BX). We are looking for a bright, enthusiastic person to join our friendly team. This is a full-time, permanent position, where continuous sales development and training will be provided.
About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service.
The Internal Sales Executive Opportunity: As a member of our team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long-term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively.
The main duties will include:
- Answer incoming enquiries to sell and support the company product range.
- Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets.
- Accurately process quotations and sales orders using in house systems.
- Timely administration of quotations using in house quotation software.
- Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software.
- Collation of customer files and purchase orders to company standards.
- Interact with customers to resolve any queries or issues.
- Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required.
- Maintain culture of continuous improvement and excellence in customer service.
- Collate and co-ordinate information requested for management purposes.
- Any other ad hoc duties required by the Branch Manager.
Skills, Knowledge and Experience: To join our team as an Internal Sales Executive, we are looking for a person who has the following:
- A proactive/can do attitude towards helping the business grow.
- A proven track record within an internal sales role.
- Experience of making proactive outgoing telephone calls.
- A passion for sales.
- Excellent customer interaction skills.
- Strong organisational, administrative and telephone skills.
- Ability to prioritise work, meet deadlines and follow through on commitments.
- Excellent attention to detail such that customer orders and information are accurate.
- Confident telephone manner.
- Computer literate (MS Office).
- Industrial Automation and Control knowledge desired but not essential (training provided).
- Full UK driving licence.
BPX offers great benefits such as:
- Minimum of 31 days annual leave including bank holidays (increasing with length of service).
- Access to our training and development platform.
- Friendly and supportive work environment.
- Dress down Fridays.
- Access to the Employee Assistance Programme.
- Recruitment referral bonus.
- Opportunities for career progression.
- Cycle 2 Work scheme.
- Ability to carry forward unused holiday.
- Option to purchase additional annual leave.
- Free onsite parking.
- Emergency loans.
BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team as an Internal Sales Executive, please click apply and upload your CV, we look forward to hearing from you!
We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please.
Locations
Internal Sales Executive in North East, Sunderland employer: BPX Electro Mechanical Co. Ltd
BPX, located in Sunderland, is an exceptional employer that fosters a friendly and supportive work environment, offering a minimum of 31 days annual leave and access to comprehensive training and development opportunities. With a strong focus on employee growth and a culture of continuous improvement, BPX provides a unique chance to work alongside talented individuals in a financially secure company dedicated to transforming customer experiences through innovative solutions.
Contact Detail:
BPX Electro Mechanical Co. Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in North East, Sunderland
✨Tip Number 1
Get to know the company inside out! Research BPX and its products, so you can speak confidently about how you can contribute to their mission. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of outgoing calls, try role-playing with a friend or family member. This will help you feel more comfortable and confident when it comes to making those sales calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Internal Sales Executive in North East, Sunderland
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales shine through! We want to see that you're excited about the opportunity to join our friendly team and contribute to our success.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in internal sales. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This will help us see why you’re a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Internal Sales Executive position. We can’t wait to hear from you!
How to prepare for a job interview at BPX Electro Mechanical Co. Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with BPX's product range and the brands they partner with. Understanding the basics of factory automation and control components will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences where you've successfully closed sales or handled customer enquiries. Highlight your proactive approach and how you’ve built long-term relationships with clients. This will demonstrate that you have the right attitude for the Internal Sales Executive role.
✨Practice Your Communication
Since this role involves a lot of customer interaction, practice your telephone manner and ensure you can communicate clearly and effectively. You might even want to do a mock call with a friend to get comfortable with handling enquiries and resolving issues on the spot.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
