At a Glance
- Tasks: Handle customer enquiries and build long-term relationships while supporting sales.
- Company: Join BPX, a leading distributor with a friendly and supportive culture.
- Benefits: Enjoy 31 days annual leave, training opportunities, and a cycle to work scheme.
- Other info: Great career progression opportunities in a financially secure company.
- Why this job: Be part of a dynamic team that values creativity and customer experience.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 β¬ per year.
We have a new opportunity for an Internal Sales Executive to join our team at our branch located at BPX Bristol (BS20 7XE). We are looking for a bright, enthusiastic person to join our friendly team. This is a full-time, permanent position, where continuous sales development and training will be provided.
About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service.
Internal Sales Executive Job purpose: As a member of our team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively.
The Internal Sales Executive main duties will include:
- Answer incoming enquiries to sell and support the company product range.
- Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets.
- Accurately process quotations and sales orders using in house systems.
- Timely administration of quotations using in house quotation software.
- Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software.
- Collation of customer files and purchase orders to company standards.
- Interact with customers to resolve any queries or issues.
- Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required.
- Maintain culture of continuous improvement and excellence in customer service.
- Collate and co-ordinate information requested for management purposes.
- Any other ad hoc duties required by the Branch Manager.
Internal Sales Executive Skills, Knowledge and Experience: To join our team, we are looking for a person who has the following:
- A proactive/can do attitude towards helping the business grow.
- A proven track record within a customer service role.
- Experience of making proactive outgoing telephone calls.
- A passion for sales.
- Excellent customer interaction skills.
- Strong organisational, administrative and telephone skills.
- Ability to prioritise work, meet deadlines and follow through on commitments.
- Excellent attention to detail such that customer orders and information are accurate.
- Confident telephone manner.
- Computer literate (MS Office).
BPX offers great benefits such as:
- Minimum of 31 days annual leave including bank holidays (increasing with length of service).
- Access to our training and development platform.
- Friendly and supportive work environment.
- Dress down Fridays.
- Access to the Employee Assistance Programme.
- Recruitment referral bonus.
- Opportunities for career progression.
- Cycle 2 Work scheme.
- Ability to carry forward unused holiday.
- Option to purchase additional annual leave.
- Free onsite parking.
- Emergency loans.
BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you!
Internal Sales Executive in Newport employer: BPX Electro Mechanical Co. Ltd
BPX Bristol is an exceptional employer, offering a vibrant and supportive work culture where employees are encouraged to grow and develop their skills through continuous training and development opportunities. With a strong focus on customer service and teamwork, our friendly environment fosters collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the field of factory automation and control components.
Contact Detail:
BPX Electro Mechanical Co. Ltd Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Internal Sales Executive in Newport
β¨Tip Number 1
Get to know the company inside out! Research BPX and its products, as well as their customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your phone skills! Since you'll be making outgoing calls, rehearse how to introduce yourself and handle common customer queries. A confident and friendly tone can make all the difference in building rapport.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds.
We think you need these skills to ace Internal Sales Executive in Newport
Some tips for your application π«‘
Show Your Enthusiasm:When writing your application, let your passion for sales and customer service shine through. We want to see that you're excited about the opportunity to join our friendly team and contribute to our mission.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and sales. Use specific examples that demonstrate your proactive attitude and ability to build relationships with customers, as these are key for us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless itβs relevant to the role.
Apply Through Our Website:Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at BPX Electro Mechanical Co. Ltd
β¨Know the Company Inside Out
Before your interview, take some time to research BPX and its role in factory automation. Understand their products, services, and the brands they partner with. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission.
β¨Show Off Your Sales Skills
Since the role is all about sales, be prepared to discuss your previous experience in customer service and sales. Think of specific examples where you've successfully handled customer enquiries or closed sales. Highlight your proactive approach and how it aligns with BPX's commitment to customer service.
β¨Practice Your Telephone Manner
Given that you'll be making outgoing calls, practice your telephone skills before the interview. You might even want to do a mock call with a friend. Focus on being clear, confident, and friendly. This will help you demonstrate the confident telephone manner BPX is looking for.
β¨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how success is measured in the Internal Sales Executive role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.