Programme Co-ordinator in Manchester

Greater Manchester or Greater London, M1 6FQ

BPP is one of the UK’s leading professional and academic education providers, operating as part of the newly launched Lyceum Education Group, a global parent brand that brings together 11 specialist education businesses across the UK, Europe, Canada and Australia. We are looking for a detail‑oriented and diligent Programme Coordinator to join our Programme Support team, where you will be working across our School of People and Skills Development. The role provides the successful candidate with the opportunity to help deliver and enhance a support model that provides excellent pass rates, student experience and strong operational relationships with our clients and trainees. The overall objective of this role is to provide administrative support to the team that provides proactive support to trainees and apprentices across our Accountancy & Tax programmes, ensuring that they are fully prepared and confident to successfully pass their professional exams.

Key Responsibilities

• Work with appropriate stakeholders to support the onboarding of new students.
• Ensure compliance with ESFA and Ofsted regulations by maintaining and monitoring relevant processes.
• Work with the Performance Support team to monitor and appropriately manage student questions and concerns.
• Ensure that all contact with students who are receiving educational support is recorded on the appropriate student record.
• Support the organisation and facilitation of progress review meetings between clients, students and the performance support team on a regular basis as per the Apprentice Learning Plans (ALPs).
• Liaise with the relevant team leaders to manage contact points for learners on apprenticeship programmes to ensure timely communication is received.
• Help manage the process of students submitting work for review and feedback.

Skills, Knowledge and Experience Required

• Proactive and ready to take on any task.
• Lateral thinker with a logical approach to tasks and problems.
• Self‑motivated with a “can do” attitude.
• Excellent organisational skills to meet deadlines.
• Able to prioritise effectively and juggle several tasks at the same time.
• Communicate clearly, concisely and in a professional manner.
• Work well within a team to solve problems collectively, making suggestions and using other people’s ideas and advice.
• Strong desire and capability to learn new skills and new technologies.
• Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access.
• Experience working in an office environment with multiple work‑based deadlines.

As a Disability Confident employer, BPP is committed to providing reasonable adjustments throughout the interview process. Candidates are encouraged to share any adjustment requirements ahead of interview so these can be considered and accommodated. BPP, part of Lyceum Education Group, actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. For posts exempt from the Rehabilitation of Offenders Act, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, in line with BPP safer recruitment practices. BPP part of Lyceum Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.