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- Tasks: Design and maintain collaboration systems to enhance communication across the organisation.
- Company: Join a dynamic team in a hybrid work environment based in London.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a forward-thinking company that values innovation and teamwork.
- Qualifications: Strong knowledge of Microsoft 365 and experience with IT project management required.
- Other info: Ideal for tech-savvy individuals looking to make an impact in a collaborative role.
The predicted salary is between 36000 - 60000 £ per year.
The IT Collaboration Engineer is responsible for designing, implementing, and maintaining collaboration and communication systems within the organisation. This role ensures that employees can effectively communicate and collaborate across various platforms, fostering a productive and seamless work environment. The IT Collaboration Engineer will work closely with cross-functional teams to deploy and optimise tools that support messaging, video conferencing, file sharing, and other collaborative functions. Their goal is to enhance the efficiency of communication and collaboration processes, ensuring the organisation remains agile, connected, and competitive.
Key Responsibilities
- Design, deploy, and manage M365 tenants and O365 applications such as Microsoft Teams, SharePoint, Exchange, and PowerPlatform Apps.
- Manage and maintain Microsoft Azure and Entra ID.
- Manage and maintain Active Directory Domain Services across subsidiaries.
- Troubleshoot issues and raise changes to resolve problems or improve the operational performance of related systems.
- Ensure seamless integration between collaboration platforms and other IT systems.
- Monitor system performance and implement improvements to ensure high availability and reliability.
- Ensure compliance with data protection regulations and company policies.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Automate routine processes to improve efficiency and reduce manual workloads.
- Propose and implement best practices to continuously improve the organisation’s communication infrastructure.
- Generate reports on system usage, performance, and incidents to inform decision-making.
- Support cross-functional initiatives that require seamless communication and collaboration.
Skills, Experience & Qualifications Required – Essential
- Strong knowledge of collaboration platforms such as Microsoft 365 including but not limited to Microsoft Teams, SharePoint, Exchange, Power Platform Apps.
- Experience with Unified Communications systems, including VoIP, video conferencing, and messaging platforms.
- Working with scripting and automation tools (e.g. PowerShell).
- Expertise with Windows desktop and server environments.
- Experience with managing and maintaining Active Directory, DNS, DHCP, and other network services.
- Knowledge of data protection regulations (e.g. GDPR) and industry compliance standards.
- Strong analytical skills to diagnose and resolve issues with collaboration systems.
- Ability to manage and mitigate risks associated with system downtime or data breaches.
- Experience managing IT projects, including planning, execution, and monitoring.
Skills, Experience & Qualifications Required – Desirable
- ITIL Foundation.
- Experience administrating at a global level (Azure / EntraID).
- Experience administrating at domain admin level (Active Directory).
- Experience with other cloud platforms like AWS and Google Cloud is advantageous.
IT Collaboration Engineer employer: BPP Holdings
Contact Detail:
BPP Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Collaboration Engineer
✨Tip Number 1
Familiarise yourself with Microsoft 365 and its collaboration tools like Teams and SharePoint. Being able to demonstrate your hands-on experience with these platforms during discussions can set you apart from other candidates.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully troubleshot issues in previous roles. This will highlight your analytical abilities and readiness to tackle challenges in the IT Collaboration Engineer position.
✨Tip Number 3
Network with professionals in the field, especially those who work with collaboration systems. Engaging in conversations about industry trends and best practices can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on data protection regulations like GDPR and be prepared to discuss how you would ensure compliance in your role. This knowledge is crucial for maintaining the integrity of communication systems within the organisation.
We think you need these skills to ace IT Collaboration Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with collaboration platforms like Microsoft 365, as well as your skills in managing Active Directory and cloud services. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about enhancing communication systems. Mention specific projects or experiences that demonstrate your ability to design and implement collaboration tools effectively.
Showcase Technical Skills: Detail your technical expertise in scripting and automation tools, particularly PowerShell. Provide examples of how you've used these skills to improve system performance or automate processes in previous roles.
Highlight Compliance Knowledge: Since knowledge of data protection regulations is essential, include any relevant certifications or training related to GDPR and compliance standards. This will show your understanding of the importance of data security in collaboration systems.
How to prepare for a job interview at BPP Holdings
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft 365 and other collaboration platforms in detail. Highlight specific projects where you designed or implemented solutions, and be ready to answer technical questions that demonstrate your knowledge of tools like Teams, SharePoint, and PowerShell.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of past challenges you've encountered with collaboration systems and how you resolved them, focusing on your analytical skills and the impact of your solutions.
✨Understand Compliance and Data Protection
Familiarise yourself with data protection regulations such as GDPR and be ready to discuss how you ensure compliance in your work. This is crucial for the role, so having concrete examples of how you've managed compliance in previous positions will set you apart.
✨Emphasise Collaboration and Communication
Since the role involves working closely with cross-functional teams, be prepared to talk about your experience in collaborative environments. Share examples of how you've successfully worked with stakeholders to define project scopes and deliverables, showcasing your interpersonal skills.
