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- Tasks: Lead engagement strategies to enhance student success in healthcare and nursing programmes.
- Company: Join BPP Education Group, a growing institution focused on student achievement.
- Benefits: Free courses, hybrid working, 30 days annual leave, and a comprehensive rewards package.
- Why this job: Make a real difference in students' academic journeys with data-driven insights.
- Qualifications: Experience in student data analytics and strong communication skills required.
- Other info: Inclusive workplace that values diverse backgrounds and offers excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for an experienced and diligent Student Success Manager to lead evidence-based engagement strategies for our undergraduate healthcare and nursing cohorts. This position ensures real-time support and proactive guidance, translating insights into measurable improvements in student experience, engagement, and academic outcomes.
Why work for BPP Education Group? It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff and students. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
- Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
Your responsibilities will include:
- Monitoring and reporting on retention and success KPIs, ensuring continuous improvement.
- Collaborating with academic teams to align support with curriculum demands and regulatory standards.
- Create and analyse data insights (attendance, class engagement, tracking content engagement) to identify cohort and programme trends to enhance academic outcomes.
- Review and monitor at-risk students and intervene proactively.
- Collaborate with school academic teams to ensure early identification of engagement risks and collaborate on support initiatives.
- Serve as point of escalation for engagement challenges and wellbeing concerns, supported by data-driven insights.
- Gather, analyse and act upon real-time feedback to enhance student retention.
- Liaise with internal stakeholders to report retention metrics, concerns, potential risks and strategy-driven support plans.
- Undertake board data analysis to provide insights into module and programme performance.
- Work with key stakeholders to implement intervention strategies based on board data analysis.
- Monitor and continuously improve the effectiveness of support and intervention approaches.
- Lead on recruitment and strategy implementation for student class communication reps.
- Any other duties as required and in line with key area of responsibility.
To be successful in this role you will need to have a proven track record in the following areas:
- Experience in using student data analytics to drive engagement and retention strategies.
- Strong communication, collaboration and critical thinking skills with an ability to translate data insights into actionable strategies.
- Advanced proficiency in MS Office and educational engagement tracking tools.
- Willingness to adapt dynamically to evolving student and programme needs.
- Ability to communicate professionally and engage effectively with stakeholders at all levels.
- Great organisational and time management abilities.
- Willingness to adapt and be flexible and take initiative in reporting potential risks and action plans.
- Ability to communicate professionally and work closely with and support all stakeholders.
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know! BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience.
Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
Student Success Manager employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BPP Education Group. Understand their values, mission, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to student engagement and data analytics. Think about specific examples from your past experiences that demonstrate your skills and how they align with the role of Student Success Manager.
✨Tip Number 3
Show your passion for student success! During the interview, share your enthusiasm for helping students thrive. Discuss any innovative strategies you've implemented in the past and how you can bring that creativity to BPP.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a few thoughtful questions ready about the role or the team. This shows that you're engaged and eager to learn more about how you can contribute to the success of students at BPP.
We think you need these skills to ace Student Success Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Student Success Manager. We want to see how you can use your skills to drive engagement and retention strategies!
Showcase Your Data Skills: Since this role is all about using data to enhance student experiences, don’t forget to mention any experience you have with data analytics tools or techniques. We love seeing how you can turn insights into action!
Be Authentic: Don’t stress if you don’t meet every single requirement in the job description. We value diverse backgrounds and unique perspectives, so just be yourself and share what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining our awesome team at BPP Education Group!
How to prepare for a job interview at BPP Education Group
✨Know Your Data
As a Student Success Manager, you'll be using data analytics to drive engagement. Brush up on your understanding of student data metrics and how they relate to retention strategies. Be ready to discuss specific examples of how you've used data to improve student outcomes in the past.
✨Showcase Your Communication Skills
This role requires strong communication and collaboration skills. Prepare to demonstrate how you've effectively engaged with various stakeholders in previous roles. Think of instances where you translated complex data insights into actionable strategies for different audiences.
✨Be Proactive About Challenges
The job involves identifying at-risk students and implementing interventions. Come prepared with examples of how you've proactively addressed challenges in student engagement or retention. Highlight your ability to adapt and take initiative when faced with potential risks.
✨Align with Their Values
BPP Education Group values inclusivity and diverse backgrounds. During your interview, express your commitment to these values and how they resonate with your own experiences. Share any relevant initiatives you've been part of that promote equality and support for all students.
