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For Companies At a Glance
- Tasks: Support students with programme advice, handle queries, and assist with events.
- Company: A leading higher education institution in London focused on student success.
- Benefits: Competitive salary, hybrid working, 30 days annual leave, and free BPP courses.
- Why this job: Make a difference in students' lives while enjoying a supportive work environment.
- Qualifications: Strong communication and organisational skills, with a passion for customer service.
- Other info: Join a dynamic team dedicated to enhancing the student experience.
The predicted salary is between 28800 - 43200 £ per year.
A higher education institution in London is seeking a Programme Advisor to provide programme-specific advice and support to students. The successful candidate will handle student queries, support events, and track student submissions.
With a strong focus on customer service, this role requires excellent communication and organizational skills.
This position offers a competitive salary and the opportunity for hybrid working, along with generous benefits like 30 days of annual leave and free access to BPP courses.
Student Experience & Programme Advisor employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience & Programme Advisor
✨Tip Number 1
Make sure to research the institution and its programmes thoroughly. Knowing the ins and outs of what they offer will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing support and handling queries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the institution values most in a Programme Advisor, which can be super helpful when preparing for your interview.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that job. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Student Experience & Programme Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Experience & Programme Advisor role. Highlight your relevant experience in handling student queries and providing support, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with students or colleagues in the past.
Highlight Organisational Skills: We love a well-organised candidate! In your application, mention any experience you have with tracking submissions or managing events. This will demonstrate your ability to keep things running smoothly, which is crucial for the Programme Advisor position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for!
How to prepare for a job interview at BPP Education Group
✨Know Your Programme Inside Out
Before the interview, make sure you thoroughly understand the programmes offered by the institution. Familiarise yourself with the specific advice and support that students might need, as well as any recent changes or events related to those programmes.
✨Showcase Your Customer Service Skills
Since this role has a strong focus on customer service, prepare examples from your past experiences where you successfully handled student queries or provided exceptional support. Highlight your ability to empathise and communicate effectively with students.
✨Organisational Skills are Key
Be ready to discuss how you manage multiple tasks and track submissions efficiently. You could share a time when you juggled various responsibilities and how you ensured everything was completed on time, showcasing your organisational prowess.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the institution's approach to student experience. This shows your genuine interest and helps you assess if it's the right fit for you.
