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- Tasks: Support students with programme-specific advice and manage daily administrative tasks.
- Company: Join BPP, a leading education provider committed to equality and student success.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Why this job: Make a real impact on students' lives while developing your skills in a dynamic environment.
- Qualifications: Degree-level education preferred, but relevant experience is also valued.
- Other info: BPP promotes a Disability Confident approach and welcomes diverse applicants.
The predicted salary is between 28800 - 48000 £ per year.
# Programme Advisor## Job Introduction**Programme Advisor**An opportunity has arisen for an organised and people focused individual to join the School of Nursing as a Programme Advisor. You will be responsible for providing programme specific advice to students and administrative support with day to day programme specific activities.It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff and students. There are many more great reasons to join BPP Education Group such as:* Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.* With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.* We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family**What you’ll be doing**In this role you will work closely with the Award Leader and act as conduit for the programme, as well as supporting with all student facing support processes, providing a great student experience.Your responsibilities will include:* Supporting on all student facing activities such as induction and any programme specific events* Supporting programme specific communications* Dealing with programme related student queries including complex queries referred by Student Support Officers* Tracking and chasing student timesheets submission* Organising the distribution of any hardcopy student study materials or items (Uniform and PAD documents)* Management and organisation of SSLCs* Coordination and collation of all programme specific student surveys* Elective choice coordination and communications* Processing and coordinating IOS requests through central student support team* Working with teams to support student specific behavioural issues* Point of contact for the Office of Regulation and Compliance to support and assist with any investigatory work required* Supporting with suspension and debtors* Assisting with all other programme specific administrative tasks as required**What we’re looking for**To be successful in this role you will need to have a proven track record in the following areas:* Customer service experience* Experience of working with multiple stakeholders* Experience of working within a service delivery environment working towards KPI’s and SLA’s* Demonstrable experience of commitment to improving service and customer satisfaction* Ability to coordinate complicated operational challenges* Excellent written communication skills* Excellent presentation skills* Excellent computer/IT skills* The ability to work well in a team and be collaborative* Good communication and active listening skills*BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!**BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices****BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.***The following content displays a map of the job\’s location.| OpenStreetMap contributors### Programme Advisor* **Salary** Competitive* **Frequency** Annual* **Job Reference** bppuniversity/TP/474/1265* **Contract Type** Permanent* **Closing Date** 27 February, 2026* **Job Category** BPP* **Business Unit** School of Nursing* **Location** London, United Kingdom* **Posted on** 28 January, 2026 #J-18808-Ljbffr
Programme Advisor employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Advisor
✨Tip Number 1
Familiarise yourself with the specific programmes offered by StudySmarter. Understanding the nuances of each programme will help you provide tailored advice and demonstrate your commitment during interviews.
✨Tip Number 2
Network with current Programme Advisors or similar roles within the education sector. Engaging in conversations can give you insights into the day-to-day responsibilities and challenges, which can be beneficial for your application.
✨Tip Number 3
Showcase your experience in service delivery environments by preparing examples of how you've improved customer satisfaction or handled complex queries. This will highlight your relevant skills and align with our values.
✨Tip Number 4
Demonstrate your ability to work collaboratively by discussing any team projects you've been involved in. Highlighting your teamwork skills will resonate well with our emphasis on being 'Stronger Together'.
We think you need these skills to ace Programme Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Programme Advisor role. Focus on your experience in service delivery, stakeholder management, and any work within higher education.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Use examples from your past experiences to demonstrate how you meet the qualifications and values of the company.
Highlight Communication Skills: Since the role requires excellent communication and active listening skills, provide specific examples in your application that showcase these abilities. Mention any experience dealing with complex queries or coordinating events.
Showcase Your Flexibility: Emphasise your ability to adapt to changing workloads and priorities. Include examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
How to prepare for a job interview at BPP Education Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Programme Advisor. Familiarise yourself with the key tasks such as supporting student activities and managing queries. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience working with multiple stakeholders and in service delivery environments. Highlight specific examples where you've improved customer satisfaction or handled complex queries, as this aligns well with the job requirements.
✨Demonstrate Communication Skills
Since the role requires excellent communication and active listening skills, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult student query, so think through your approach beforehand.
✨Emphasise Teamwork and Flexibility
The ability to work collaboratively is crucial for this position. Be ready to share examples of how you've successfully worked in teams and adapted to changing workloads. This will show that you embody the values of being 'Stronger Together' and have a flexible approach.
