Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead engagement strategies to enhance student success in healthcare and nursing programmes.
- Company: Join BPP Education Group, a growing institution focused on student achievement.
- Benefits: Free courses, hybrid working, 30 days annual leave, and retail discounts.
- Why this job: Make a real difference in students' academic journeys with data-driven insights.
- Qualifications: Experience in student data analytics and strong communication skills required.
- Other info: Inclusive workplace that values diverse backgrounds and offers career growth.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for an experienced and diligent Student Success Manager to lead evidence-based engagement strategies for our undergraduate healthcare and nursing cohorts. This position ensures real-time support and proactive guidance, translating insights into measurable improvements in student experience, engagement, and academic outcomes.
Why work for BPP Education Group? It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff and students. There are many more great reasons to join BPP Education Group such as:
- Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
- With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
- We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
- Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
What you’ll be doing: In this role you will utilize engagement analytics, cohort performance dashboards, and student feedback data to identify trends, predict risk, and implement targeted interventions. This role is pivotal in driving academic success, retention, and progression through a data-informed approach.
Your responsibilities will include:
- Monitoring and reporting on retention and success KPIs, ensuring continuous improvement.
- Collaborating with academic teams to align support with curriculum demands and regulatory standards.
- Creating and analysing data insights (attendance, class engagement, tracking content engagement) to identify cohort and programme trends to enhance academic outcomes.
- Reviewing and monitoring at-risk students and intervening proactively.
- Collaborating with school academic teams to ensure early identification of engagement risks and collaborating on support initiatives.
- Serving as point of escalation for engagement challenges and wellbeing concerns, supported by data-driven insights.
- Gathering, analysing and acting upon real-time feedback to enhance student retention.
- Liaising with internal stakeholders to report retention metrics, concerns, potential risks and strategy-driven support plans.
- Undertaking board data analysis to provide insights into module and programme performance.
- Working with key stakeholders to implement intervention strategies based on board data analysis.
- On-the-Ground Leadership in Engagement Initiatives: Monitoring and continuously improving the effectiveness of support and intervention approaches.
- Leading on recruitment and strategy implementation for student class communication reps.
- Any other duties as required and in line with key area of responsibility.
What we’re looking for: To be successful in this role you will need to have a proven track record in the following areas:
- Experience in using student data analytics to drive engagement and retention strategies.
- Strong communication, collaboration and critical thinking skills with an ability to translate data insights into actionable strategies.
- Advanced proficiency in MS Office and educational engagement tracking tools.
- Willingness to adapt dynamically to evolving student and programme needs.
- Ability to communicate professionally and engage effectively with stakeholders at all levels.
- Great organisational and time management abilities.
- Willingness to adapt and be flexible and take initiative in reporting potential risks and action plans.
- Ability to communicate professionally and work closely with and support all stakeholders.
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know! BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience.
Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.
Student Success Manager in London employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Manager in London
✨Tip Number 1
Get to know the company! Research BPP Education Group and understand their values, mission, and recent achievements. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for behavioural questions! Think of examples from your past experiences that showcase your skills in communication, collaboration, and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Student Success Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Student Success Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Data Skills: Since this role involves a lot of data analysis, be sure to include specific examples of how you've used data to drive engagement and retention in your previous roles. We want to see your analytical side!
Be Authentic: Don’t stress if you don’t meet every single requirement. We value diverse backgrounds and experiences, so let your personality shine through in your application. Tell us what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at BPP Education Group
✨Know Your Data
As a Student Success Manager, you'll be using data analytics to drive engagement. Brush up on your experience with student data and be ready to discuss specific examples of how you've used data insights to improve student outcomes in the past.
✨Showcase Your Communication Skills
This role requires strong communication and collaboration skills. Prepare to share instances where you've effectively communicated with stakeholders or collaborated with academic teams to enhance student support. Think about how you can demonstrate your ability to translate complex data into actionable strategies.
✨Be Proactive About Challenges
The job involves identifying at-risk students and implementing interventions. Come prepared with ideas on how you would approach this task. Discuss any previous experiences where you proactively addressed challenges and the impact it had on student retention or success.
✨Emphasise Flexibility and Adaptability
With the dynamic nature of student needs, it's crucial to show that you're adaptable. Share examples of how you've successfully adjusted your strategies in response to changing circumstances or feedback, highlighting your willingness to take initiative in addressing potential risks.
