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For Companies At a Glance
- Tasks: Support students with programme advice, handle queries, and assist at events.
- Company: A leading higher education institution in London.
- Benefits: Competitive salary, 30 days annual leave, hybrid working, and free BPP courses.
- Why this job: Make a difference in students' lives while enjoying a supportive work environment.
- Qualifications: Strong communication and organisational skills, with a passion for customer service.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A higher education institution in London is seeking a Programme Advisor to provide programme-specific advice and support to students. The successful candidate will handle student queries, support events, and track student submissions.
With a strong focus on customer service, this role requires excellent communication and organizational skills.
This position offers a competitive salary and the opportunity for hybrid working, along with generous benefits like 30 days of annual leave and free access to BPP courses.
Student Experience & Programme Advisor in London employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience & Programme Advisor in London
✨Tip Number 1
Make sure you research the institution thoroughly. Understand their values, mission, and the specific programmes they offer. This will help you tailor your conversations and show that you're genuinely interested in supporting students.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling student queries, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and help you get your foot in the door. Plus, it shows you’re serious about joining our team and supporting students in their journey.
We think you need these skills to ace Student Experience & Programme Advisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Experience & Programme Advisor role. Highlight your relevant experience in handling student queries and providing support, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with students or colleagues in the past.
Highlight Organisational Skills: We love candidates who can juggle multiple tasks! In your application, mention any experiences where you successfully managed events or tracked submissions. This will demonstrate your ability to stay organised and on top of things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our institution and what we stand for!
How to prepare for a job interview at BPP Education Group
✨Know Your Programme Inside Out
Make sure you thoroughly understand the programmes offered by the institution. Familiarise yourself with the specifics of each programme, including common student queries and challenges. This will help you demonstrate your expertise and show that you're genuinely interested in supporting students.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a student or client. This will highlight your ability to connect with students and provide the support they need.
✨Practice Your Communication Style
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you explain complex information in an easy-to-understand manner. This will help you feel more confident during the actual interview.
✨Organise Your Thoughts and Questions
Before the interview, jot down key points you want to discuss and any questions you have about the role or the institution. Being organised will not only help you stay on track during the interview but also show the interviewer that you are proactive and detail-oriented.
