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- Tasks: Support the smooth running of the Business School with high-quality administrative tasks.
- Company: BPP Business School, a dynamic and friendly institution for international students.
- Benefits: Competitive salary, staff development opportunities, and a collaborative work environment.
- Why this job: Make a real difference in students' lives while enhancing your skills in a supportive setting.
- Qualifications: Strong attention to detail, excellent IT skills, and a passion for helping others.
- Other info: Join a diverse team committed to equality and personal growth.
The predicted salary is between 27008 - 37811 £ per year.
BPP Business School is a fast-growing school specialising in supporting international students from around the world to achieve their career goals. We offer a specialised portfolio of programmes in various centres in the UK with intakes throughout the year and we are always striving to enhance the student experience.
We are a dynamic and friendly school, and we take pride in our staff development opportunities. We look for energetic and innovative staff who are passionate about helping people and who want to make a difference.
The Programme Operations Administrator will be responsible for facilitating the smooth running of the Business School by providing consistent, proactive, high-quality administrative support. The role will be primarily responsible for maintaining organisational administrative processes, including programme tracking, progression, online platform provisioning and maintaining a database of organisational files containing accurate records of the programme cycle.
This role will encompass a variety of key operational tasks, such as:
- Setting up grouping trackers for relevant programmes after progression and liaising with the relevant teams
- Liaising with relevant teams regarding student study plans, student timetable or grouping changes and respond to subsequent student queries
- Updating student milestone trackers and students’ journey following progression rounds and status changes
- Creating online platform pages, teaching forums, uploading session recording links and any other assets required to the online platform
- Support with online platform provisioning and grouping and any subsequent student queries
- Order materials for programmes that make use of hardcopy materials
- Timetabling of students and reconciling number of students timetabled with the students in the cohort
- Student placement tracking and updating systems as appropriate
- Status checks such as live status, SOA, location and cohort checks and key data updates to student tracking
- Setting up sit lists for first time exam sitters and exam resitters and liaising with the relevant teams on any changes or updates
- Assisting with international arrivals by checking students have been provisioned to cohort pages
- Setting up datasets for teams within the school as and when the need arises
- Creating and tracking student surveys and data
- Any other ad hoc tasks as required by the school
Skills, experience & qualifications required - Essential:
- Strong attention to detail
- Exceptional planning and organisational skills
- Able to work with large, complex data sets
- Excellent computer/IT skills including Microsoft Teams, Outlook, Word and Excel
- The ability to work well in a team and be collaborative
- Strong numerical skills to enable you to analyse data
- Self-motivated, with the ability to work using your own initiative
- Ability to work under pressure, sometimes to tight deadlines
- Excellent communication skills - both verbal and written
- Have a strong desire and capability to learn new skills and new technologies
Skills, experience & qualifications required - Desirable:
- Knowledge of the higher education sector
- Experience in supporting students ‘off track’
- Familiarity with Banner or a similar SIS
- Experience of developing new processes
- Experience in supporting students who are off track with their studies
Please note that the successful candidate will be required to undergo certain necessary checks such as DBS.
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience.
Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.
Programme Operations Administrator in City of London employer: BPP Education Group
Contact Detail:
BPP Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Operations Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BPP Business School on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to programme operations. Think about how your skills in organisation and data management can shine through. We want to see your passion for helping students!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Microsoft Teams and Excel. Maybe even create a mock database or tracker to demonstrate your abilities during the interview. It’s all about standing out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our dynamic team at BPP Business School.
We think you need these skills to ace Programme Operations Administrator in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Operations Administrator role. Highlight your relevant skills and experiences that align with the job description, especially your attention to detail and organisational skills.
Showcase Your Tech Skills: Since the role involves working with various IT tools, don’t forget to mention your proficiency in Microsoft Teams, Outlook, Word, and Excel. If you have experience with any student information systems, be sure to include that too!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at BPP Education Group
✨Know Your Stuff
Make sure you understand the role of a Programme Operations Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like programme tracking and liaising with teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires exceptional planning and organisational skills, be ready to share examples from your past experiences. Think of times when you successfully managed complex data sets or coordinated multiple tasks under pressure. This will demonstrate your ability to handle the demands of the job.
✨Brush Up on Tech Skills
The job mentions a need for strong IT skills, especially with Microsoft Teams, Outlook, Word, and Excel. Before the interview, take some time to refresh your knowledge of these tools. You might even want to prepare a quick example of how you've used them effectively in previous roles.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team project or helped resolve conflicts. This will highlight your ability to work well with others and fit into the friendly culture at BPP Business School.
