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- Tasks: Support the lettings team with essential administration and documentation.
- Company: Join a dynamic property management team in Gants Hill, Ilford.
- Benefits: Gain valuable experience in property management and customer service.
- Why this job: Be part of a team that exceeds customer expectations and handles exciting challenges.
- Qualifications: Strong communication skills and a positive attitude are key.
- Other info: Opportunity to grow in a fast-paced environment with a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Lettings Administrator to join our dynamic team in Gants Hill, Ilford. As a lettings administrator you will provide essential administration and support to the office.
Working hours: 09:30am to 05:00pm Monday to Friday
Key responsibilities of a Lettings Administrator:
- Provide support by drafting and co-ordinating the initial tenancy documentation and preparing the tenancy for commencement.
- Ensure tenancies are activated following move.
- Ensure smooth transaction by carrying out all administration post offer relating to the tenancy.
- Ensure all correct documentation and monies are recorded on our operating system to enable the tenancy to be set to "live" liaising with the branch as necessary.
- Implement procedures.
- Have the ability to demonstrate a track record of managing some rental properties.
- Be fully conversant with current regulation/legislation and processes surrounding Property Management.
- Producing tenancy agreements, EPC's & Gas Safety Certificates.
- Striving to exceed customer expectations.
- Handling complaints and providing solutions.
- Maintaining policies and procedures in accordance.
Skills and experience required to be a successful Lettings Administrator:
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Strong IT proficiency.
- A 'can do' attitude.
- Previous experience within a similar role - desirable.
Property Lettings Administrator in London employer: BPMG T/A Better Lettings
Contact Detail:
BPMG T/A Better Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Lettings Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Lettings Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of current regulations and processes in property management. We want you to impress with your expertise, so practice answering common interview questions related to tenancy agreements and customer service scenarios.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with property management software and be ready to discuss how you've used technology to streamline processes in previous roles. This will demonstrate your 'can do' attitude and readiness to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Lettings Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and administration. We want to see how your skills match the Lettings Administrator role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Gants Hill. Share your passion for customer service and any specific experiences that relate to the responsibilities listed in the job description.
Show Off Your IT Skills: Since strong IT proficiency is key for this role, mention any software or systems you’ve used in previous jobs. If you’ve worked with tenancy management systems before, let us know – it’ll give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BPMG T/A Better Lettings
✨Know Your Stuff
Make sure you brush up on the current regulations and legislation surrounding property management. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Show Off Your Admin Skills
Prepare examples of how you've successfully managed tenancy documentation in the past. Highlight your attention to detail and organisational skills, as these are crucial for a Lettings Administrator.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for a customer. This role is all about exceeding expectations, so be ready to share how you've handled complaints and provided solutions in previous positions.
✨Be Tech-Savvy
Familiarise yourself with common property management software and tools. If you have experience with any specific systems, mention them during the interview to demonstrate your IT proficiency.
