Hybrid – 2 days in the office | Monday–Friday, 8am–6pm shift coverage
We’re looking for an Application Support Analyst to join a small, collaborative team providing technical support across a business-critical booking software platform.
Working as part of a team of three, you’ll handle a steady flow of support queries from internal teams, customers and external users, primarily through Jira, email and a virtual agent. You’ll investigate issues, troubleshoot problems, coordinate with internal teams and third parties, and make sure fixes and queries are followed through to resolution.
Proud member of the Disability Confident employer scheme
Application Support Analyst
Company: BPM Tech Salary: £28,000 to £30,000 a year Hours: Full-time Location: Pudsey Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 2 Sept 2026 Closing date: 2 Oct 2026
Summary
Application Support Analyst
Hybrid – 2 days in the office | Monday–Friday, 8am–6pm shift coverage
We’re looking for an Application Support Analyst to join a small, collaborative team providing technical support across a business-critical booking software platform.
Working as part of a team of three, you’ll handle a steady flow of support queries from internal teams, customers and external users, primarily through Jira, email and a virtual agent. You’ll investigate issues, troubleshoot problems, coordinate with internal teams and third parties, and make sure fixes and queries are followed through to resolution.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
#J-18808-Ljbffr
Read more in Pudsey employer: BPM Tech
Join a dynamic SaaS environment as an Application Support Analyst in Leeds or Bradford, where you'll be part of a supportive team dedicated to enhancing customer experiences. We offer a flexible hybrid work model, opportunities for professional growth, and a culture that values collaboration and innovation. With a focus on employee development and a commitment to excellence, this role provides a meaningful chance to make a real impact while enjoying a balanced work-life environment.
