BPM Tech is hiring an Application Support Analyst in Pudsey. This hybrid role runs with 2 in-office days and a 8am–6pm shift cover pattern, supporting a business-critical booking platform.
You will handle queries from internal teams, customers and external users, mainly through Jira, email and a virtual agent, investigate issues, troubleshoot problems, and coordinate with internal teams and third parties until resolution.
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Hybrid Application Support Analyst - Booking Software in Pudsey employer: BPM Tech
Join a dynamic SaaS environment as an Application Support Analyst in Leeds or Bradford, where you'll be part of a supportive team dedicated to enhancing customer experiences. We offer a flexible hybrid work model, opportunities for professional growth, and a culture that values collaboration and innovation. With a focus on employee development and a commitment to excellence, this role provides a meaningful chance to make a real impact while enjoying a balanced work-life environment.
