BPM Tech in the United Kingdom is seeking an Application Support Technician to provide 1st line support for customer applications in a growing SaaS environment.
This customer-facing role involves triaging issues, guiding users and working with Engineering, Product, Account Management and IT Service Delivery to resolve problems.
The position is hybrid with 2 days on site in Leeds or Bradford and offers exposure to SLA/KPI targets and knowledge base development.
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SaaS Application Support Specialist (Hybrid) in Bradford employer: BPM Tech
Join a dynamic SaaS environment as an Application Support Analyst in Leeds or Bradford, where you'll be part of a supportive team dedicated to enhancing customer experiences. We offer a flexible hybrid work model, opportunities for professional growth, and a culture that values collaboration and innovation. With a focus on employee development and a commitment to excellence, this role provides a meaningful chance to make a real impact while enjoying a balanced work-life environment.
