At a Glance
- Tasks: Lead Major Incident and Change Management processes using Jira Service Management.
- Company: BPM Tech, a people-focused company in Leeds.
- Benefits: Hybrid work model, career progression, and a supportive team environment.
- Other info: Join a growing team with opportunities to advance to ITSM Lead.
- Why this job: Make a real impact on IT service excellence and drive improvements.
- Qualifications: Experience in IT Service Management and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
BPM Tech #Because People Matter in Leeds is seeking an IT Service Management Analyst to drive excellence across Major Incident, Change, Problem Management, Service Transition and CAB processes.
Hybrid role with 2 days in the Leeds/Bradford office; you'll own Change Management activities and support CAB proceedings using Jira Service Management.
You'll contribute to governance, service improvement and data-driven reporting, with opportunities to progress toward an ITSM Lead as the team expands.
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ITSM Analyst: Change & Major Incident Leader (Hybrid) in Leeds employer: BPM Tech #BecausePeopleMatter
BPM Tech in Leeds is an exceptional employer that prioritises employee growth and development, offering a clear pathway to advance to ITSM Lead. With a hybrid work model that promotes flexibility and a collaborative culture focused on continuous improvement, employees are empowered to make meaningful contributions while enjoying a supportive environment that values their well-being.
Contact Details:
BPM Tech #BecausePeopleMatter Recruitment Team
