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- Tasks: Join our team to drive sales and manage relationships in the telecoms reseller community.
- Company: PromptVoice is a global leader in innovative on-hold music and messaging services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a pioneering team creating new market opportunities in telephony.
- Qualifications: A-level or degree standard, with experience in telephony or marketing software preferred.
- Other info: This role offers a chance to shape the future of telecom marketing.
The predicted salary is between 36000 - 60000 £ per year.
PromptVoice is a trading style of Premier Business Audio Ltd. It sells a streaming music and messaging on hold service through the telecoms reseller channel, which is what callers to companies or contact centres hear when they are being queued or placed on hold. Premier's 'Hosted on Hold' service is globally innovative as it enables different music and messaging to be played to each caller at the same time, turning on-hold and in-queue marketing into a powerful new tool for contact centre managers and marketing managers to meet their business goals. A global leader in its field, Premier employs approximately 50 staff and provides services to thousands of companies worldwide, including BT, Elite Telecom, InterCall, RingCentral, and Vodafone.
About the Job: After signing partnership agreements with key telephony platforms, PromptVoice is expanding its channel management team to capitalise on the emerging market opportunity. The role is a classic channel sales and account management position that would suit a self-motivated and tech-savvy professional, especially one with a background in telephony or marketing software. Note that PromptVoice is creating a new market, so this is a concept sale rather than a widget sale.
Key Responsibilities:
- Research and network within the telecoms reseller community to identify prospects and make outbound prospecting calls to potential resellers.
- Achieve monthly sales targets (revenue, pipeline, and activity based).
- Identify partner opportunities through networking, online media forums, and ongoing development of the role.
- Manage the relationship with PromptVoice Resellers and direct customers to develop revenue streams.
- Train and encourage partner staff to promote the PromptVoice proposition to their customers.
- Liaise with internal operational staff to ensure the professional delivery of all services.
- Maintain accurate records of all activity on the company's Hubspot and Filemaker CRM systems.
- Give feedback on the PromptVoice proposition to assist with proposition development (functionality, positioning, pricing, etc.).
- Work closely with our marketing department to refine marketing activities including Hubspot Inbound Marketing initiatives.
- Support our sales function and ongoing daily account administrative duties.
- Assist with testing new versions of the software.
Skills / Experience Required:
- Educated to A-level or degree standard or equivalent.
- Business level fluency in one or more languages desirable but not essential.
- Telephony or marketing qualification.
- Knowledge and experience of channel development in UCaaS or other B2B telephony.
- Knowledge and experience of channel development in SaaS in marketing, branding, or customer experience.
- Strong relationship builder across technical and non-technical stakeholders.
- Excellent presentation skills.
- Good commercial awareness and negotiation skills.
- Self-starter and self-motivated to succeed.
- Excellent attention to detail, planning, and organisational skills.
- Knowledge of telephony operations and/or technologies.
- Hubspot or similar inbound marketing solutions.
- Microsoft Teams or other online meeting software (Cisco WebEx).
Job Position Type: Full-time
Region: South East England
Location: Laverstoke Grange, Whitchurch, Hampshire, RG28 7PF
Channel Account Executive employer: BPL Business Media Ltd
Contact Detail:
BPL Business Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Executive
✨Tip Number 1
Familiarise yourself with the telecoms reseller community. Attend industry events, webinars, and networking sessions to connect with potential partners and gain insights into their needs and challenges.
✨Tip Number 2
Leverage social media platforms like LinkedIn to engage with key players in the telephony and marketing sectors. Share relevant content and participate in discussions to establish your presence and expertise.
✨Tip Number 3
Understand the unique selling points of PromptVoice's services. Be prepared to articulate how the 'Hosted on Hold' service can benefit resellers and their customers, turning on-hold time into a marketing opportunity.
✨Tip Number 4
Practice your presentation skills. As a Channel Account Executive, you'll need to effectively communicate the value of PromptVoice's offerings to both technical and non-technical stakeholders, so being confident and clear is key.
We think you need these skills to ace Channel Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Channel Account Executive position. Tailor your application to highlight relevant experience in channel sales and account management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in telephony or marketing software, as well as your ability to build relationships with both technical and non-technical stakeholders.
Showcase Your Skills: Make sure to showcase your skills in commercial awareness, negotiation, and attention to detail. Provide specific examples of how you've successfully achieved sales targets or developed revenue streams in past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of PromptVoice's innovative services. Mention how you can contribute to their growth in the telecoms reseller market.
How to prepare for a job interview at BPL Business Media Ltd
✨Know Your Product Inside Out
Make sure you understand PromptVoice's services and how they stand out in the market. Be prepared to discuss how the 'Hosted on Hold' service works and its benefits for businesses, as this will show your genuine interest and knowledge during the interview.
✨Demonstrate Your Networking Skills
Since the role involves networking within the telecoms reseller community, be ready to share examples of how you've successfully built relationships in previous roles. Highlight any specific strategies you've used to identify and engage potential partners.
✨Showcase Your Sales Acumen
Prepare to discuss your experience with achieving sales targets and managing accounts. Use specific metrics or achievements from your past roles to illustrate your success in driving revenue and developing strong client relationships.
✨Be Ready for Concept Selling
Understand that this role involves concept selling rather than traditional product selling. Be prepared to explain how you would approach selling an innovative service like PromptVoice's, focusing on the value it brings to clients rather than just features.
