At a Glance
- Tasks: Support community engagement and manage site administration tasks.
- Company: Join a dynamic team focused on local community development.
- Benefits: Gain valuable experience while earning an apprenticeship qualification.
- Other info: 12-month apprenticeship with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Good IT skills and a passion for customer service.
The predicted salary is between 18500 - 25000 € per year.
The Site Admin and Liaison Apprentice will work in our site office and will report to the Project Manager as well as the Managing RLO. The role entails producing reports, newsletters and resident communication in a range of digital and traditional formats. There will be residents’ events hosted face to face as well as community engagement initiatives to support alongside completing general administrative functions for the project. A key function of this role is the assembly of the site report for the monthly site meeting and all associated administration, such as logging and reporting complaints, compliments and enquiries. Your role will be to support the engagement between the construction processes and the needs of the community to ensure the smooth completion of works and transparent communication, building trust with local stakeholders.
Responsibilities
- General administration duties including filing, typing memos, letters and reports.
- Arrange meetings and provide refreshments as required.
- Answer and handle telephone calls, message taking and maintain a log of complaints/issues.
- Upload and scan data and assist site surveying department.
- Distribute letters and emails.
- Support with community engagement, newsletters, posters and events.
- Provide support to Project Manager, Social Value, Resident Liaison Officers and site team.
- Organise and deliver community engagement sessions, outreach and drop-in surgeries for residents.
- Support with social value objectives for the project.
- Be available and responsive.
- Organise meetings.
- Handle confidential information responsibly and maintain confidentiality.
Requirements
Training Requirements: To undertake the apprenticeship qualification and the associated end-point assessment within the expected duration for the role. Duration: The apprenticeship will take a minimum of 12 months to complete. Entry requirements: Apprentices must have or achieve level 1 English and Maths (equivalent to GCSEs at grades D to G) and meet level 2 (equivalent to GCSEs at grades A* to C) English and Maths tests prior to completion of their apprenticeship.
Person Specification – Skills, Qualifications and Experience
- Good IT skills to include Word, Excel, Outlook and the internet.
- Well organised and accurate.
- Experience responding to customer or resident queries.
- Empathy and patience.
- Ability to work under pressure.
- Previous experience working in a customer service, office environment or similar.
- Confidence at using own initiative and working with minimal supervision.
Site Admin and Liaison Apprentice (Camden Local) in Camden Town employer: BPIC Network
As a Site Admin and Liaison Apprentice in Camden, you will join a dynamic team dedicated to fostering community engagement and transparent communication. Our supportive work culture prioritises employee growth through hands-on experience and training, ensuring you develop valuable skills while contributing to meaningful projects that positively impact local residents. With a focus on collaboration and social value, this role offers a unique opportunity to make a difference in the community while building a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Site Admin and Liaison Apprentice (Camden Local) in Camden Town
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Camden Local and their projects. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences related to the Site Admin and Liaison role.
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with residents and stakeholders, be prepared to demonstrate how you can effectively communicate and engage with different audiences during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you on their radar!
We think you need these skills to ace Site Admin and Liaison Apprentice (Camden Local) in Camden Town
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves a lot of resident communication, make sure your application highlights your ability to communicate clearly and effectively. Use examples from past experiences where you’ve successfully engaged with others, whether in person or through written formats.
Be Organised and Detail-Oriented:We love a candidate who pays attention to detail! When filling out your application, ensure everything is neat and well-structured. Mention any experience you have with administrative tasks, like filing or report writing, to show us you can handle the responsibilities of the role.
Demonstrate Your Community Engagement Experience:This role is all about connecting with the community, so if you've been involved in any local projects or events, let us know! Share how you contributed and what impact it had, as this will show us you understand the importance of community engagement.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at BPIC Network
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Site Admin and Liaison Apprentice. Familiarise yourself with tasks like producing reports, handling complaints, and engaging with the community. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with residents and stakeholders, be prepared to discuss your previous experiences in customer service or similar environments. Share specific examples where you successfully handled queries or resolved issues, highlighting your empathy and patience.
✨Be Organised and Detail-Oriented
The job requires good organisational skills and attention to detail. During the interview, mention any tools or methods you use to stay organised, such as digital calendars or task management apps. You could even bring a sample report or document you've created to showcase your accuracy and professionalism.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific projects you'll be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
