At a Glance
- Tasks: Handle admin duties, organise community events, and support the project team.
- Company: Join a dynamic team focused on community engagement and social value.
- Benefits: Gain valuable experience, develop your skills, and make a difference in the community.
- Other info: Opportunity to grow in a supportive environment with real impact.
- Why this job: Be the voice of residents and help shape community projects that matter.
- Qualifications: Good IT skills, communication abilities, and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities include general administration duties such as filing, typing memos, letters, and reports. Arrange meetings and provide refreshments as required. Answer and handle telephone calls, take messages, and maintain a log of complaints/issues. Upload and scan data and assist the site-surveying department. Distribute letters and emails. Support community engagement activities, newsletters, posters, and events. Provide support to the Project Manager, Social Value team, Resident Liaison Officers, and the site team. Organise and deliver community engagement sessions, outreach, and drop-in surgeries for residents. Support social value objectives for the project. Conduct resident surveys as required. Be available and responsive. Organise meetings. Handle confidential information appropriately and maintain maturity within this framework.
Requirements:
- Good IT skills, including Word, Excel, Outlook, and internet use.
- Well organised and accurate.
- Good written and verbal communication skills.
- Experience responding to customer or resident queries.
- Empathy and patience.
- Teamwork skills.
- Ability to work under pressure.
- Previous experience in a customer service, office environment or similar.
- Confidence in using own initiative and working with minimal supervision.
- CSCS card.
Resident Liason Officer in Bracknell employer: BPIC Network
As a Resident Liaison Officer, you will thrive in a supportive and dynamic work environment that prioritises community engagement and social value. Our company fosters a culture of collaboration and growth, offering ample opportunities for professional development while ensuring a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as access to local events and initiatives that enhance your role and impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liason Officer in Bracknell
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and community engagement efforts. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in administration and customer service can directly benefit the role of Resident Liaison Officer.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with IT tools like Word, Excel, and Outlook. Maybe even mention a time when you used these skills to solve a problem or improve a process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Resident Liason Officer in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Resident Liaison Officer role. We want to see how your background fits with our community engagement activities and administrative duties.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our social value objectives. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since good written and verbal communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to handle resident queries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at BPIC Network
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Resident Liaison Officer. Familiarise yourself with tasks like handling complaints, organising community engagement sessions, and supporting the Project Manager. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Show Off Your IT Skills
Since good IT skills are essential for this position, be prepared to discuss your experience with Word, Excel, and Outlook. You might even want to mention specific projects where you've used these tools effectively. This will highlight your capability and readiness for the job.
✨Demonstrate Your Communication Skills
As a Resident Liaison Officer, you'll need to communicate clearly and effectively. Practice articulating your thoughts and experiences in a concise manner. Think of examples where you've successfully handled resident queries or organised meetings, as these will showcase your communication prowess.
✨Emphasise Teamwork and Initiative
This role requires both teamwork and the ability to work independently. Be ready to share examples of how you've collaborated with others in previous roles, as well as times when you've taken the initiative to solve problems. This balance will show that you're adaptable and can thrive in various situations.
