At a Glance
- Tasks: Make a real difference in communities by managing tenancies and supporting residents.
- Company: Join a dedicated team focused on delivering high-quality housing services.
- Benefits: Competitive salary, car allowance, and flexible home-based work.
- Other info: Opportunity for personal growth and collaboration with diverse teams.
- Why this job: Be a key player in improving lives and tackling community challenges.
- Qualifications: Experience in housing management and strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
- Housing Officer
- Up to £37,000 including £2000 car allowance (based on skills and experience.)
- Permanent, Full time
Please note: Patches vary across the Oxford to Cambridge arc.
Do you want to make a difference in the Community as a Housing Officer?
We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services.
This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.
This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings.
Key Responsibilities
- Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.
- Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.
- Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.
- Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.
- Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.
- Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.
As a Housing Officer you'll have
- Previous experience in housing or tenancy management, ideally within a social housing setting.
- A strong understanding of ASB legislation and best practice in case handling.
- Proven ability to manage rent arrears and support financial wellbeing.
- Excellent customer service skills with a resident-first approach.
- Strong problem-solving, negotiation, and influencing skills.
- Effective communication, time management, and organisational abilities. xgikmsk
- Experience working collaboratively with internal and external stakeholders.
Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date u
Please click on the apply button to read the full job description
Housing Officer in Westoning employer: BPHA
As an Independent Living Maintenance Officer in Oxfordshire, you will be part of a supportive and dynamic team dedicated to enhancing the quality of life for residents. Our company fosters a positive work culture that prioritises employee development, offering training and growth opportunities while ensuring a healthy work-life balance. With competitive benefits including a car allowance and the chance to make a real difference in the community, we are committed to providing meaningful and rewarding employment.
