At a Glance
- Tasks: Deliver high-quality repairs and maintenance for Independent Living schemes.
- Company: Join bpha, a values-driven organisation focused on community and teamwork.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Proactive role with a focus on safety and continuous improvement.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance, strong communication, and customer service skills required.
The predicted salary is between 25877 - 25877 € per year.
Location: Bedford (Hybrid)
Salary: £25,877.80
Contract: Full-time / Permanent
Full UK driving license and access to a vehicle required.
We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.
Key Responsibilities
- Carry out minor repairs and maintenance across communal areas and individual properties
- Plan and schedule maintenance tasks efficiently
- Conduct monthly estate inspections to identify issues
- Ensure health & safety standards are maintained
- Oversee contractor work on-site
- Monitor and track repairs and escalate when needed
- Communicate effectively with residents and stakeholders
- Gather feedback and support continuous improvement
What We're Looking For
- Experience in maintenance or repair work
- Strong organisational and communication skills
- Ability to work independently
- Excellent customer service approach
- Comfortable with IT systems
Our values
At bpha, our values are at the heart of everything we do:
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
Additional Requirements
An enhanced DBS check is required for this role.
Please note that bpha reserves the right to close applications early upon identification of a suitable candidate, so early applications are encouraged.
Independent Living Maintenance Officer in Telford employer: BPHA
At bpha, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and teamwork. As an Independent Living Maintenance Officer in Bedford, you'll benefit from a hybrid working model, competitive salary, and opportunities for professional growth while making a meaningful impact on the lives of our residents. Join us to be part of a dedicated team that prioritises accountability, empathy, and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Maintenance Officer in Telford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bpha's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance and customer service. Think about specific examples from your past experience that demonstrate your skills and how you’ve tackled challenges in similar roles.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and keen to understand how you can contribute to keeping those Independent Living schemes safe and welcoming.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your interest in the position and remind them why you’d be a great fit for the Independent Living Maintenance Officer role.
We think you need these skills to ace Independent Living Maintenance Officer in Telford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in maintenance and repair work. We want to see how your skills align with the role of Independent Living Maintenance Officer, so don’t hold back!
Show Off Your Communication Skills:Since you'll be interacting with residents and stakeholders, it's crucial to demonstrate your strong communication abilities. Use examples in your application that showcase how you've effectively communicated in previous roles.
Highlight Your Organisational Skills:This role requires excellent organisational skills, so make sure to mention any relevant experience you have in planning and scheduling tasks. We love to see how you manage your time and keep things running smoothly!
Apply Early!:Remember, we might close applications early if we find the right candidate, so don’t wait too long to submit your application through our website. Get your application in as soon as possible to increase your chances!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you brush up on your maintenance and repair knowledge. Familiarise yourself with common issues in independent living schemes, as well as health and safety standards. This will show that you're proactive and ready to tackle the hands-on aspects of the role.
✨Show Off Your Communication Skills
Since you'll be interacting with residents and stakeholders, practice how you communicate your ideas clearly and effectively. Think about examples from your past where you've successfully resolved issues or gathered feedback, as this will demonstrate your customer service approach.
✨Plan for the Practical
Be prepared to discuss how you would plan and schedule maintenance tasks efficiently. You might even want to bring a few examples of how you've managed similar responsibilities in previous roles. This will highlight your organisational skills and ability to work independently.
✨Embrace the Values
Familiarise yourself with bpha's values and think about how they resonate with your own work ethic. Be ready to share how you take responsibility, show empathy, and strive for excellence in your previous roles. This will help you connect with the interviewers on a deeper level.
