Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage an Independent Living Scheme, ensuring exceptional service delivery.
- Company: Join bpha, a company dedicated to empowering individuals in their communities.
- Benefits: Competitive salary, 28 days leave, health care, and professional development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Passion for helping others, strong communication skills, and housing management knowledge.
- Other info: Flexible working hours and a dynamic team culture await you!
Are you passionate about making a difference in people's lives? Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? We have an exciting opportunity for you!
At bpha we are seeking a dedicated and proactive Independent Living Scheme Manager, who is self-motivated to oversee and manage one of our Independent Living Schemes in Cambridge. This site-based role is pivotal in creating a welcoming and inclusive environment for our customers. Working 37 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license is preferred but not essential.
As an Independent Living Scheme Manager, you will be:
- Leading the effective housing management of an Independent Living Scheme, ensuring a high standard of service delivery.
- Conducting assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.
- Managing scheme budgets and developing actionable plans to meet service objectives.
- Collaborating with external agencies to enhance the support provided to our customers.
- Addressing housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance working with social rented and shared ownership customers.
- Ensuring compliance with health and safety regulations and overseeing facility maintenance.
We'd Love to Meet Someone With:
- A genuine passion for supporting others, demonstrating empathy and compassion.
- Knowledge, experience, and understanding of intensive housing management, social rent, leaseholds, and tenancy management issues.
- Knowledge of professional boundaries, safeguarding principles, and managing antisocial behaviour case work.
- Strong experience in providing person-centred support, particularly for individuals with complex needs.
- Excellent communication skills, both verbal and written, along with strong IT literacy.
- Confidence to work independently, with effective risk assessment and support planning capabilities.
- Exceptional organisational skills, with the ability to manage a busy and diverse workload.
Desirable:
- Experience in housing management or a related field.
- Knowledge of health and safety in housing environments.
- Housing qualification (or equivalent experience).
Special Requirements: This role requires an Enhanced DBS check.
Our Values: At bpha, our values are at the heart of everything we do:
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
What We Offer You:
- A competitive salary from £33,000
- Cycle to Work Scheme
- Retail Discounts
- 28 Days Annual Leave + Bank Holidays
- Professional Development Opportunities
- Private Health Care
- Employee Assistance Programme
- Generous Pension Scheme
Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Scheme Manager employer: BPHA
Contact Detail:
BPHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching bpha and understanding their values. Show them how your passion for supporting others aligns with their mission. We want to see that you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your responses to common interview questions, especially those around customer service and housing management. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for supporting others in your application. We want to see that you care about making a difference in people's lives, so share any relevant experiences that showcase your empathy and commitment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for in an Independent Living Scheme Manager.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate well-structured responses that get straight to the point. Avoid fluff and focus on your skills and experiences that are most relevant to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is reviewed promptly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you understand the role of an Independent Living Scheme Manager inside out. Familiarise yourself with the key responsibilities, such as housing management and customer support. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Passion
During the interview, let your enthusiasm for supporting others shine through. Share personal stories or experiences that highlight your commitment to empowering individuals. This will resonate well with the interviewers and demonstrate that you align with their values.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing rent arrears or dealing with antisocial behaviour. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to discuss your approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, the support available for staff, or how success is measured in the role. This shows that you're not only interested in the position but also in contributing positively to the organisation.
