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For Companies At a Glance
- Tasks: Deliver high-quality repairs in homes, including carpentry, plumbing, and more.
- Company: Join a reputable company focused on customer satisfaction and quality service.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values professionalism and continuous improvement.
- Qualifications: GCSEs or equivalent and NVQ Level 2 in a construction trade required.
- Other info: Full clean driving licence needed; applications close once suitable candidates are found.
The predicted salary is between 24000 - 42000 £ per year.
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Deliver a wide range of repair tasks to a high standard.
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Provide excellent customer service and ensure positive outcomes.
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Adhere to all SHEQ policies, procedures, and safe working practices.
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Maintain van stock and order materials responsibly.
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Communicate effectively with supervisors, colleagues, and customers.
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Attend training, toolbox talks, and appraisals.
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Ensure company property and equipment are well-maintained.
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Maximise first-time fix rates and productivity.
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Contribute to continuous improvement and team collaboration.
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Key Performance Indicators (KPIs)
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Compliance with SHEQ standards and training requirements.
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High customer satisfaction scores and low complaint rates.
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First-time fix rate and productivity metrics.
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Quality of workmanship and post-inspection results.
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Efficient use of materials and van stock.
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Accurate and timely job reporting.
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Strong commitment to customer service excellence.
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Organised, self-motivated, and able to manage time effectively.
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Good communication and problem-solving skills.
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High attention to detail and quality.
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Basic IT literacy for using handheld devices and job systems.
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Broad trade and construction experience.
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Sound knowledge of health and safety practices.
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Experience working under time constraints.
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Willingness to learn new construction skills and develop within the role.
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Experience working in occupied homes.
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Familiarity with NHF schedule of rates.
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Training in handling non-licensed asbestos.
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GCSEs or equivalent.
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NVQ Level 2 or higher in a construction trade, or C&G 6219-07 Multi-skills.
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Full clean driving licence.
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CSCS Card.
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First Aid Training.
Multi Trader in Bedford employer: BPHA
Contact Detail:
BPHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trader in Bedford
✨Tip Number 1
Make sure to highlight your broad trade experience during any conversations or interviews. Discuss specific projects where you've successfully completed tasks in carpentry, plumbing, or other relevant areas to demonstrate your versatility.
✨Tip Number 2
Showcase your commitment to customer service by preparing examples of how you've gone above and beyond for clients in the past. This will help you stand out as someone who prioritises customer satisfaction.
✨Tip Number 3
Familiarise yourself with SHEQ policies and practices before your interview. Being able to discuss how you adhere to safety and quality standards will demonstrate your professionalism and readiness for the role.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Multi Trader in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-trade skills relevant to the role. Emphasise your experience in carpentry, plumbing, plastering, and other trades mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your commitment to customer service and your ability to work under time constraints. Mention specific examples of how you've delivered high-quality service in previous roles.
Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 2 or higher in a construction trade, and any additional training like First Aid or CSCS Card. This will demonstrate your suitability for the position.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers and colleagues in past roles. This is crucial for ensuring positive outcomes and maintaining professionalism.
How to prepare for a job interview at BPHA
✨Showcase Your Trade Skills
Be prepared to discuss your experience in various trades such as carpentry, plumbing, and plastering. Bring examples of past work or projects that demonstrate your versatility and high-quality workmanship.
✨Emphasise Customer Service
Since the role requires a strong commitment to customer service, be ready to share specific instances where you provided excellent service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous roles and how you resolved them. This will show your adaptability and ability to think on your feet, which is crucial for a Multi Trader.
✨Familiarise Yourself with SHEQ Standards
Understand the importance of safety, health, environment, and quality (SHEQ) standards in your work. Be ready to talk about how you adhere to these practices and ensure safe working conditions.
