At a Glance
- Tasks: Provide vital financial advice and support to residents, helping them avoid hardship.
- Company: Join bpha, a values-driven organisation dedicated to making a difference.
- Benefits: Competitive salary, full training, ongoing support, and career growth opportunities.
- Other info: Hybrid role with a supportive team environment and commitment to diversity.
- Why this job: Make a real impact in your community while building a rewarding career.
- Qualifications: Customer-facing experience, strong communication skills, and a passion for helping others.
The predicted salary is between 19395 - 19395 £ per year.
Benefits
We believe that benefits should be more than just perks. They aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by giving them a supportive and caring environment that empowers them to be happy, healthy and inspired, every day.
Our full benefits offering can be found here: https://www.bpha.org.uk/about-us/bpha-colleague-benefits/139/
Money Advice Apprentice
Role Type: Fixed Term, Full time
Salary: £25,877.80
Start your career making a real difference!
Are you passionate about helping others and looking to build your career in a supportive, values-driven organisation? bpha is seeking a Money Advice Apprentice to join our dedicated team, providing vital support to residents and helping them avoid financial difficulties.
What You’ll Do
- Deliver advice and triage benefit and debt support to bpha residents, helping them maximise their income and avoid financial hardship.
- Work as part of a collaborative team, maintaining performance data and handling general enquiries.
- Undertake comprehensive training to become an accredited Money Adviser, working within FCA guidelines and maintaining confidentiality.
- Proactively engage with new tenancies to maximise welfare benefit and debt advice uptake.
- Support customers with empathy and professionalism, especially in sensitive or distressing situations.
- Contribute to partnership working and project delivery, helping bpha achieve its goals.
Who We’re Looking For
- You have experience in customer-facing roles (retail, hospitality, call centres, care, etc.) and can demonstrate strong communication skills.
- You’re empathetic, able to listen and support people in challenging circumstances, and committed to doing the right thing.
- You’re comfortable managing a varied workload and adapting to change.
- You’re confident using MS Word, Excel, and Outlook, and can communicate effectively in writing.
- You’re ambitious, eager to learn, and want to make a positive difference for others.
Why bpha?
- We take responsibility, show empathy, and work better together.
- We value diversity, respect every colleague and customer, and strive for excellence.
- You’ll receive full training, ongoing support, and the opportunity to grow your career in money advice.
Special requirements: This role is subject to an enhanced DBS check.
Ready to start your journey? Apply now and help us make a positive impact in our community!
Please note, bpha reserves the right to close applications early upon identification of a suitable candidate. Early applications are advised.
About Bpha
bpha is a leading Housing Association in the Oxford to Cambridge arc, providing high-quality, affordable homes and services. We own or manage over 19,500 properties and reinvest all income into improving homes, building new ones, and supporting communities. Our vision is to build places where people can live happily in homes they can afford, guided by value that shape everything we do.
Money Advice Apprentice in Bedford employer: BPHA
At bpha, we pride ourselves on being a supportive and values-driven organisation that empowers our employees to make a meaningful impact in the community. As a Money Advice Apprentice, you will benefit from comprehensive training, ongoing support, and a collaborative work culture that values diversity and excellence. Join us in Bedford and take the first step towards a rewarding career where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Money Advice Apprentice in Bedford
✨Tip Number 1
Network like a pro! Reach out to people in the money advice sector or related fields. Use LinkedIn to connect with professionals and join relevant groups. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios you might face in the role. Think about how your past experiences in customer-facing roles can showcase your empathy and communication skills. We want you to shine!
✨Tip Number 3
Show your passion for helping others during interviews. Share stories that highlight your commitment to making a difference, especially in challenging situations. This will resonate with employers looking for someone who aligns with their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Money Advice Apprentice in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Money Advice Apprentice role. We want to see your passion for helping others shine through!
Showcase Your Communication Skills:Since strong communication is key in this role, use clear and concise language in your application. We love seeing candidates who can express themselves effectively, so don’t hold back!
Demonstrate Empathy:In your application, share examples of how you've supported others in challenging situations. We’re looking for candidates who can show empathy and professionalism, so let us know how you’ve made a difference.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to making a positive impact!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Before the interview, make sure you understand the basics of money advice and the role you'll be taking on. Familiarise yourself with common benefits and debt issues that residents might face. This will show your passion for helping others and your commitment to the role.
✨Show Empathy
Since this role involves supporting people in sensitive situations, practice how you can convey empathy during the interview. Think of examples from your past experiences where you've helped someone in need, and be ready to share those stories.
✨Demonstrate Team Spirit
bpha values collaboration, so be prepared to discuss how you work well in a team. Share specific instances where you've contributed to a group effort, whether in previous jobs or volunteer work, to highlight your ability to work together towards a common goal.
✨Be Tech-Savvy
Since you'll be using MS Word, Excel, and Outlook, brush up on your skills with these tools. You might be asked about your experience with them, so be ready to discuss how you've used these applications in past roles to manage tasks or communicate effectively.
