At a Glance
- Tasks: Deliver high-quality repairs and maintenance across Independent Living schemes.
- Company: Join bpha, a values-driven organisation focused on community and teamwork.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Proactive team environment with a focus on accountability and empathy.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance, strong communication, and customer service skills required.
The predicted salary is between 25877 - 25877 € per year.
Location: Bedford (Hybrid)
Salary: £25,877.80
Contract: Full-time / Permanent
Full UK driving license and access to a vehicle required.
We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.
Key Responsibilities
- Carry out minor repairs and maintenance across communal areas and individual properties
- Plan and schedule maintenance tasks efficiently
- Conduct monthly estate inspections to identify issues
- Ensure health & safety standards are maintained
- Oversee contractor work on-site
- Monitor and track repairs and escalate when needed
- Communicate effectively with residents and stakeholders
- Gather feedback and support continuous improvement
What We're Looking For
- Experience in maintenance or repair work
- Strong organisational and communication skills
- Ability to work independently
- Excellent customer service approach
- Comfortable with IT systems
Our values
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
Additional Requirements
- An enhanced DBS check is required for this role.
Please note that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.
Maintenance team member - full time (Permanent) in Luton employer: BPHA
At bpha, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values responsibility, empathy, and teamwork. As a Maintenance Team Member in Bedford, you'll enjoy a competitive salary, opportunities for professional growth, and the chance to make a meaningful impact on the lives of our residents through high-quality maintenance services. Join us in our mission to create safe and welcoming environments while benefiting from a hybrid working model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance team member - full time (Permanent) in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bpha's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and customer service. Think about specific examples from your past experience that demonstrate your skills and how you’ve tackled challenges in similar roles.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re keen to join us at bpha.
We think you need these skills to ace Maintenance team member - full time (Permanent) in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in maintenance or repair work. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or tasks you've handled.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you embody our values. Let us know why you’re excited about joining our team and how you can contribute.
Show Off Your Organisational Skills:Since planning and scheduling maintenance tasks is key, give us examples of how you've successfully managed similar responsibilities in the past. We love seeing candidates who can juggle multiple tasks efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you brush up on your maintenance skills and experience. Be ready to discuss specific repairs you've handled and how you approached them. This shows you're proactive and have the hands-on experience they’re looking for.
✨Show Off Your Communication Skills
Since this role involves interacting with residents and stakeholders, practice how you'll communicate effectively. Think of examples where you've resolved issues or gathered feedback from customers. Clear communication is key!
✨Demonstrate Your Organisational Skills
Prepare to talk about how you plan and schedule tasks. Maybe share a time when you successfully managed multiple maintenance requests. Highlighting your organisational skills will show that you can handle the varied responsibilities of the role.
✨Embrace the Values
Familiarise yourself with bpha's values and think about how you embody them. Be ready to give examples of how you take responsibility, show empathy, and work well in a team. Aligning with their values can set you apart from other candidates.
