At a Glance
- Tasks: Deliver high-quality repairs and maintenance across Independent Living schemes.
- Company: Join bpha, a values-driven organisation focused on community and teamwork.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Proactive team environment with a focus on accountability and empathy.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance, strong communication, and customer service skills required.
The predicted salary is between 25877 - 25877 € per year.
Location: Bedford (Hybrid)
Salary: £25,877.80
Contract: Full-time / Permanent
Full UK driving license and access to a vehicle required.
We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.
Key Responsibilities
- Carry out minor repairs and maintenance across communal areas and individual properties
- Plan and schedule maintenance tasks efficiently
- Conduct monthly estate inspections to identify issues
- Ensure health & safety standards are maintained
- Oversee contractor work on-site
- Monitor and track repairs and escalate when needed
- Communicate effectively with residents and stakeholders
- Gather feedback and support continuous improvement
What We're Looking For
- Experience in maintenance or repair work
- Strong organisational and communication skills
- Ability to work independently
- Excellent customer service approach
- Comfortable with IT systems
Our values
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
Additional Requirements
- An enhanced DBS check is required for this role.
Please note that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.
Maintenance Assistant - Full Time Permanent Position in Luton employer: BPHA
At bpha, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values responsibility, empathy, and teamwork. As a Maintenance Assistant in Bedford, you'll enjoy a competitive salary, opportunities for professional growth, and the chance to make a meaningful impact on the lives of our residents through high-quality maintenance services. Join us and be part of a dedicated team that strives for excellence and fosters a positive working environment.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant - Full Time Permanent Position in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bpha's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance and customer service. Think about specific examples from your past experience that demonstrate your skills and how you’ve tackled challenges in similar roles.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and eager to learn more about how you can contribute to keeping those Independent Living schemes in tip-top shape.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. So, don’t wait too long – get your application in!
We think you need these skills to ace Maintenance Assistant - Full Time Permanent Position in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in maintenance or repair work. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Independent Living Maintenance Officer role. Share specific examples of your customer service skills and how you’ve tackled maintenance tasks in the past.
Show Off Your Organisational Skills:Since planning and scheduling maintenance tasks is key, make sure to mention any tools or methods you use to stay organised. We love candidates who can juggle multiple tasks efficiently!
Apply Early!:Don’t wait until the last minute to submit your application. We might close applications early if we find the right candidate, so get your application in through our website as soon as you can!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with common repairs and maintenance tasks that are relevant to the role. This will not only help you answer technical questions but also show your enthusiasm for the job.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent service in the past. Think about situations where you’ve gone above and beyond for a customer or resolved a tricky issue effectively.
✨Plan Your Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand the company better. You might want to ask about their approach to health and safety or how they gather feedback from residents.
✨Emphasise Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Share examples of how you’ve successfully collaborated with others while also managing your own tasks efficiently. This aligns well with the company's values of being better together and taking responsibility.
