Senior Project Manager - Asset Investment / Planned Works in London

bpha is a forward‐thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We are proud of our team’s commitment to quality, safety and customer experience. Do you have social housing and planned works experience? We are looking for a Senior Project Manager to lead our Asset Investment (Planned Works) team.

About the role

You will lead the delivery of capital investment and refurbishment programmes across our housing stock, playing a critical role in our long‐term asset strategy to ensure homes remain safe, modern and fit for the future. You will be accountable for programmes being delivered safely, on time, within budget and in full regulatory and contractual compliance – while driving a customer‐focused service that exceeds satisfaction targets. You will foster strong contractor performance against defined KPIs, build effective stakeholder relationships, resolve issues promptly and use resident feedback and data insights to drive continuous improvement.

What you’ll be doing as a Senior Project Manager - Asset Investment / Planned Works (Social Housing):

• Lead SHEQ culture: Embed robust health, safety, environmental and quality standards across all planned works; ensure compliance with CDM 2015, British Standards, HSAW 1974, MHSWR and Section 20 consultations. Coordinate spot checks/site visits and maintain audit‐ready evidence.
• Manage & develop the team: Set clear objectives, coach Project Managers/Officers, run regular 1:1s and appraisals, address performance issues, plan resourcing and succession, and maintain aligned policies/procedures.
• Deliver programmes: Define scopes, milestones and KPIs before works commence; supervise leaseholder and Party Wall consultations; keep documentation accurate and accessible; oversee asset management system updates and data integrity.
• Procure & administer contracts: Lead procurement in line with policy (Delta portal); chair contractor meetings; manage performance and KPIs; resolve issues professionally and promptly per contract condition.
• Own budgets & forecasting: Collaborate with Property Services, Compliance, Asset Data and Finance to plan multi‐year budgets; monitor spend and value for money; report forecasts and exceptions with corrective actions.
• Champion customer experience: Communicate upcoming programmes clearly, gather feedback on materials/quality/contractor performance, support Complaint Resolution and embed learning into future delivery.
• Uphold governance: Ensure GDPR, standing orders, financial regulations, policies and mandatory training compliance across the team.

What we’re looking for as a Senior Project Manager - Asset Investment / Planned Works (Social Housing):

• Strong team leadership and people management skills.
• Construction background with sound knowledge of residential maintenance/refurbishment and contract administration.
• Health & safety knowledge (e.g., asbestos, fire safety; CDM 2015).
• Excellent stakeholder engagement, communication and problem‐solving skills; equality & diversity commitment.
• Proficient with MS Office and familiar with asset/housing management software; confident report writing (programme progress, H&S, budget spend).
• Qualifications: Degree level (or equivalent experience) essential. CIH Level 3 and RICS/CIOB desirable.

Why Join Us?

At bpha, our values are at the heart of everything we do:

• We take responsibility: We do what we say and are accountable for our actions.
• We show empathy: We respect and listen to every colleague and customer.
• We are better together: We value diversity and achieve more as one team.
• We are ambitious: We strive for excellence and make a positive difference.

Employee Benefits

• Cycle to Work Scheme
• Retail Discounts
• 28 Days Annual Leave + Bank Holidays
• Professional Development Opportunities
• Private Health Care
• Employee Assistance Programme
• Generous Pension Scheme

Are you ready to make a difference? If you’re ready to make a positive impact and develop your career in housing, we’d love to hear from you!

Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre‐employment screening, including DBS check and references.