At a Glance
- Tasks: Deliver high-quality repairs and maintenance for Independent Living schemes.
- Company: Join bpha, a values-driven organisation focused on community and teamwork.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Proactive role with a focus on safety and continuous improvement.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance, strong communication, and customer service skills required.
Location: Bedford (Hybrid)
Salary: £25,877.80
Contract: Full-time / Permanent
Full UK driving license and access to a vehicle required.
We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.
Key Responsibilities
- Carry out minor repairs and maintenance across communal areas and individual properties
- Plan and schedule maintenance tasks efficiently
- Conduct monthly estate inspections to identify issues
- Ensure health & safety standards are maintained
- Oversee contractor work on-site
- Monitor and track repairs and escalate when needed
- Communicate effectively with residents and stakeholders
- Gather feedback and support continuous improvement
What We're Looking For
- Experience in maintenance or repair work
- Strong organisational and communication skills
- Ability to work independently
- Excellent customer service approach
- Comfortable with IT systems
Our values
At bpha, our values are at the heart of everything we do:
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
Additional Requirements
An enhanced DBS check is required for this role.
Please note that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.
Independent Living Maintenance Officer employer: BPHA
At bpha, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values responsibility, empathy, and teamwork. As an Independent Living Maintenance Officer in Bedford, you'll enjoy a hybrid working model, competitive salary, and opportunities for professional growth while making a meaningful impact on the lives of our residents. Join us to be part of a dedicated team that strives for excellence and fosters a positive environment for both employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Maintenance Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bpha's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and customer service. Think about specific examples from your past experiences that demonstrate your skills and how you’ve handled challenges in similar roles.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that Independent Living Maintenance Officer role.
We think you need these skills to ace Independent Living Maintenance Officer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous maintenance or repair work you've done. We want to see how your skills align with the role, so don’t hold back on sharing relevant examples!
Be Organised:Since planning and scheduling tasks is key in this role, let us know how you manage your time and keep things on track. A little insight into your organisational skills can go a long way!
Communicate Clearly:Effective communication is crucial for this position. When writing your application, use clear and concise language to demonstrate your ability to connect with residents and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you brush up on your maintenance and repair knowledge. Familiarise yourself with common issues in independent living schemes, as well as health and safety standards. This will show that you're proactive and ready to tackle the hands-on nature of the role.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss how you've handled resident interactions in the past. Think of specific examples where you went above and beyond to ensure satisfaction. This will highlight your commitment to excellent service.
✨Plan for the Questions
Anticipate questions about how you would schedule maintenance tasks or conduct estate inspections. Prepare some scenarios or examples from your previous experience that demonstrate your organisational skills and ability to work independently.
✨Embrace the Values
Familiarise yourself with bpha's values and think about how they align with your own. Be ready to share examples of how you've taken responsibility, shown empathy, or worked collaboratively in your past roles. This will help you connect with the interviewers on a deeper level.
