Employee Relations Specialist

Employee relations can be one of the most challenging, nuanced and important parts of any People function. It asks a lot of you: judgement, resilience, empathy, clarity and the confidence to help others navigate difficult situations well. If that's the kind of work you're good at - and the kind of work you care about - this could be a brilliant next step.

We're looking for an Employee Relations Specialist who can bring both expertise and humanity to complex workplace issues. This is not a background role. You'll be in the thick of it - working through sensitive casework, helping managers think clearly, keeping the right stakeholders close, and making sure issues move forward with pace, fairness and good judgement. Some days will be busy. Some conversations will be hard. But if you're someone who can bring calm to complexity, hold your ground when it matters and help people find a way through, you'll make a real difference here.

What this role will ask of you:

• You'll take ownership of a varied range of employee relations cases from the first conversation through to resolution, making sure they are handled fairly, thoughtfully and without unnecessary drift.
• You'll work across multiple priorities at pace, keeping a clear grip on risk, detail, communication and progress.
• You'll give practical, balanced advice to managers and senior colleagues so they can make sound decisions, even when the issues are sensitive or complex.
• You'll help managers build confidence, not just by giving answers, but by coaching them through the thinking and helping them handle people issues well for themselves.
• You'll keep the right people informed at the right time, including the Senior People team, so risks are understood, decisions are aligned and cases keep moving.
• You'll spot themes and patterns in casework and use that insight to help improve how things are done in the future.
• You'll support a consistent, fair and legally sound approach to employee relations, while keeping the colleague experience firmly in view.
• You'll play your part in shaping a People service that is trusted, responsive and always looking for better ways to work.

What will help you do this really well:

• You've already built solid employee relations experience and feel comfortable handling complex casework across a wide range of issues.
• You know employment law well - but more importantly, you know how to apply it in a way that is practical, balanced and grounded in real situations.
• You bring sound judgement, credibility and a steady approach, especially when conversations are difficult or there are competing views in the room.
• You're comfortable working at pace and managing a busy caseload, while still paying attention to the detail that matters.
• You communicate clearly, keep stakeholders updated and know when to escalate or involve others to help move things forward.
• You enjoy helping managers grow in confidence and capability, and you build strong relationships that make honest, constructive conversations possible.
• You're someone who notices patterns, sees what could be better and wants to help shape a stronger future, not just manage the here and now.

If you're looking for a role where your judgement will be trusted, your voice will matter and your work will genuinely shape better outcomes for colleagues and managers, this could be exactly the kind of move you've been waiting for. It's a role with pace, complexity and real accountability - but also one where you can influence how things are done, build trust across the organisation and help create a stronger, more confident future for employee relations. If that sounds like your kind of challenge, we'd love to hear from you.