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- Tasks: Lead a dynamic team to deliver high-quality home improvement services and ensure customer satisfaction.
- Company: Join bpha, a forward-thinking organisation making a real difference in communities.
- Benefits: Enjoy 28 days holiday, private healthcare, pension scheme, and hybrid working options.
- Why this job: Make a positive impact on people's lives while developing your leadership skills.
- Qualifications: 3+ years in management, strong construction knowledge, and excellent problem-solving abilities.
- Other info: Great opportunities for personal growth and a supportive work environment.
The predicted salary is between 50000 - 70000 £ per year.
Up to £62,500 dependent on skills and experience. Permanent, Full time.
We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives every day by delivering a high-quality Decent Homes improvement service, designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
We are currently looking for a Planned Works Manager to be responsible for ensuring that all works delivered by the planned works team offer value for money, an excellent customer experience, and operate within the constraints of the budget.
What you will be doing:
- Responsible for ensuring that IHMS planned works team operate within a strong culture of health, safety, environment, and quality.
- Responsible for developing a highly motivated, empowered, and engaged planned works team.
- Develop, implement, encourage, and maintain a planned works team who have a customer centric, right first-time culture.
- Ensuring that all required surveys are planned and undertaken, customer choices recorded, and delivery planned to meet the need of the bpha programme and the expectations of our customers.
- Using data to identify opportunities for efficiencies, and effective programme management.
- Responsible for maintaining supplier relationships in conjunction with the Service Delivery Manager, Commercial Manager and H&S Lead.
- Responsible for ensuring that all works delivered by the planned works team offer value for money and operate within the constraints of the budget.
We'd love to meet someone with:
- Minimum 3 years in management position within planned property maintenance or similar service.
- Experience of using data effectively to deliver large construction programmes or projects.
- Ability to take ownership of issues/problems and personally see them through to delivery.
- Good general all round construction knowledge is desirable.
- Good and relevant health and safety knowledge and qualifications.
- An experienced line manager, with the ability to inspire, lead and create large teams.
- Experience of working within tight time restraints, overcoming logistical challenges, and planning.
- Educated to HNC, HND, CIOB, an equivalent degree or substantial experience in a similar role.
- CSCS/SMSTS or equivalent(s).
- Knowledge of Decent Homes Programmes is desirable.
Amongst what we offer you is:
- 28 days holiday PLUS Bank Holidays.
- A generous contributory pension scheme.
- Private health care.
- Free life assurance.
- Access to an extensive suite of well-being services and tools including a digital gym.
- Opportunities for learning and development.
- Discounted gym membership.
- Retail discount scheme.
Please note the successful candidate will need to complete a basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Planned Works Manager in Bedford employer: BPHA
Contact Detail:
BPHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned Works Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially around customer service and project management. We want to see that you’re genuinely interested!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you’ve made a difference, particularly in planned property maintenance. This will help us see your potential impact on our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in our customers' lives.
We think you need these skills to ace Planned Works Manager in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planned Works Manager role. Highlight your management experience in planned property maintenance and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've delivered value for money or improved customer experiences in previous roles. This helps us see the impact you can make.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and ensure your points are easy to understand. We appreciate straightforward communication that gets to the heart of your experience and skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BPHA
✨Know Your Stuff
Make sure you brush up on your knowledge of planned property maintenance and the Decent Homes Programme. Be ready to discuss how your experience aligns with the role, especially your management skills and how you've used data to drive efficiencies in past projects.
✨Showcase Your Leadership Skills
As a Planned Works Manager, you'll need to inspire and lead a team. Prepare examples of how you've motivated teams in the past, tackled challenges, and ensured a customer-centric approach. Highlight any specific instances where your leadership made a difference.
✨Understand the Company Culture
Research bpha's values and mission. They focus on delivering high-quality services that improve customers' lives. Be ready to explain how your personal values align with theirs and how you can contribute to their culture of health, safety, and quality.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use for project management, or how they measure success in their planned works. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
