Bedford-based role at bpha on a 12-month fixed term contract. You will be the first point of contact for customers, handling inquiries across telephone, email, webchat and social channels with a focus on accurate, professional service and guiding customers to the right outcomes.
Initial 6 months are on-site with hybrid work thereafter. You will support information provision, resolving enquiries, repairs guidance and payment arrangements while maintaining thorough records and collaborating with
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Hybrid Customer Experience Advisor (6m On-site) in Bedford employer: BPHA
As an Independent Living Maintenance Officer in Oxfordshire, you will be part of a supportive and dynamic team dedicated to enhancing the quality of life for residents. Our company fosters a positive work culture that prioritises employee development, offering training and growth opportunities while ensuring a healthy work-life balance. With competitive benefits including a car allowance and the chance to make a real difference in the community, we are committed to providing meaningful and rewarding employment.
